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Disable Call recording announcement

I would like to take the call recording announcement off without removing the automatic call recording feature, our agents are trained to discuss that the call is being recorded
it would be nice if there is an option for us to opt out to the automatic call recording announcement

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Rizwan shared this idea  ·   ·  Report…  ·  Admin →
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  • Amanda commented  ·   ·  Report

    yes please! This is crucial as it's very disruptive and not the level of professionalism we strive for.

  • Placide commented  ·   ·  Report

    25845046 I have a customer inquiring about call recording options. Their specific concern is regarding the Call Recording Announcement. The customer wants to record calls but wishes to disable the announcement informing callers that the call is being recorded.