Settings and activity

25 results found

1. Call Queue voicemails available in RC APP and GUI interface

   66 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Zachary supported this idea  ·  Jul 18, 2024

2. Position in Queue, Estimated wait time, and Call queue caller call back feature

   221 votes

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   Future Consideration  ·  38 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Zachary supported this idea  ·  Jul 18, 2024

3. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

   185 votes

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   12 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn more about controlling user access to the accept queue calls feature here!

   Zachary supported this idea  ·  Jul 18, 2024

4. Remove missed call from queue members if answered

   218 votes

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   29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this feature here.

   Zachary supported this idea  ·  Jul 18, 2024

5. Call Queue - "Allow members to change their queue status"

   30 votes

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   6 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Zachary supported this idea  ·  Jul 18, 2024