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← RingCentral Ideas

Settings and activity

8 results found

  1. Automatic forwarding of calls to external number if there's an outage

    14 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Dylan Tuazon commented  · 

    Issue / Customer Request: The customer requested a feature that would automatically enable call forwarding upon detecting an internet, power or RingCentral outage at their service location.

    Dylan Tuazon supported this idea  · 

  2. Performance reports KPI - Add Call Result for Outbound Calls (Connected or Voicemail Etc..)

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Dylan Tuazon shared this idea  · 

  3. Live reports - Agent Details. (Avail time and Logoff time)

    4 votes

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    New  ·  0 comments  ·  RingSense & AI » Other  ·  Admin →
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    Dylan Tuazon shared this idea  · 

  4. Ability to have key press when a user extension received a direct call

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Dylan Tuazon supported this idea  · 

  5. Enable AI transcription on Desk phone

    213 votes

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    Planned  ·  61 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Dylan Tuazon commented  · 

    Ability to use AI Assistant Feature For Desk phones.

  6. Disable cold transfer.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Dylan Tuazon shared this idea  · 

  7. To use multiple device for Two F.A on the same user extension.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Dylan Tuazon shared this idea  · 

  8. monitor only for meetings

    3 votes

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    New  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Dylan Tuazon commented  · 

    Monitor Only for meetings as super admin without the user's/participant's knowledge that the admin is in the meeting.

    Dylan Tuazon shared this idea  ·