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Settings and activity

10 results found

  1. The AIR (AI Receptionist) has the ability to customize the "soft skills" used for its conversation/Response style.

    3 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Admin →
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    Dylan Tuazon shared this idea  · 

  2. Request: Admin Portal Access to All Admins/Users RCV Recorded Meetings.

    2 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Dylan Tuazon shared this idea  · 

  3. Automatic forwarding of calls to external number if there's an outage

    14 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Dylan Tuazon commented  · 

    Issue / Customer Request: The customer requested a feature that would automatically enable call forwarding upon detecting an internet, power or RingCentral outage at their service location.

    Dylan Tuazon supported this idea  · 

  4. Performance reports KPI - Add Call Result for Outbound Calls (Connected or Voicemail Etc..)

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Dylan Tuazon shared this idea  · 

  5. Live reports - Agent Details. (Avail time and Logoff time)

    5 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Admin →
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    Dylan Tuazon shared this idea  · 

  6. Ability to have key press when a user extension received a direct call

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Dylan Tuazon supported this idea  · 

  7. Enable AI transcription on Desk phone

    253 votes

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    Planned  ·  70 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Dylan Tuazon commented  · 

    Ability to use AI Assistant Feature For Desk phones.

  8. Disable cold transfer.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Dylan Tuazon shared this idea  · 

  9. To use multiple device for Two F.A on the same user extension.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Dylan Tuazon shared this idea  · 

  10. monitor only for meetings

    3 votes

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    New  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Dylan Tuazon commented  · 

    Monitor Only for meetings as super admin without the user's/participant's knowledge that the admin is in the meeting.

    Dylan Tuazon shared this idea  ·