Settings and activity

46 results found

1. Removing an agent from agent group

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   New  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   Ernest shared this idea  ·  Sep 8, 2025

2. standard Android Push Notifications (via Firebase Cloud Messaging - FCM)

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Ernest shared this idea  ·  Sep 3, 2025

3. automatically detect RoboCalls

   10 votes

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   New  ·  1 comment  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Ernest shared this idea  ·  Aug 15, 2025

4. Allow 911 notification email/SMS recipients to be specified by location

   61 votes

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   Planned  ·  20 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Ernest supported this idea  ·  Jul 25, 2025

5. Access Analytics Reports and Call Queue Admin without changing the role and permission

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Ernest supported this idea  ·  Jul 21, 2025

6. Add support for virtual cards (*.vcf) files

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ernest supported this idea  ·  Jul 10, 2025

7. Cross-site Access Management

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ernest shared this idea  ·  Jul 10, 2025

8. Ability to Forward Extension to Queue Without Causing a Loop

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Ernest shared this idea  ·  Jun 30, 2025

9. DND Timer for Lunch

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ernest supported this idea  ·  Jun 30, 2025

10. Assign co-host in RingCentral Video

    90 votes

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    Future Consideration  ·  20 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Ernest supported this idea  ·  Jun 25, 2025

11. ability to check audit trail for more than 180 days

    27 votes

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    New  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ernest supported this idea  ·  Jun 19, 2025

12. Account Validation Prompt

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Ernest shared this idea  ·  Jun 11, 2025

13. disable AI for Meetings

    1 vote

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Edit…  ·  Delete…  ·  Admin →
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    Ernest shared this idea  ·  May 20, 2025

14. Analytics Report for Robocall

    3 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ernest shared this idea  ·  May 8, 2025

15. Creating Cases in RC that will go Directly to Incontact

    2 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Ernest shared this idea  ·  Apr 9, 2025

16. Add multiple statuses in RC app

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ernest shared this idea  ·  Apr 1, 2025

17. Set task, notify assignee

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ernest supported this idea  ·  Mar 31, 2025

18. Bulk Template notification option

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ernest shared this idea  ·  Feb 11, 2025

19. Request for Customizable Duration of Pop-Up Notifications in RingCentral App

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ernest shared this idea  ·  Feb 6, 2025

20. Video Meeting Survey/Poll Feature

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ernest supported this idea  ·  Jan 17, 2025