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Settings and activity

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  1. Disable "AI is taking notes" when on call

    139 votes
    35 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    An error occurred while saving the comment
    Braxton commented  · 

    This is negatively impacting our business - we want the ability to use the AI, but have turned this off as an org because we lack the option to turn off this announcement. We were not notified this would be a forced add to use this feature and need it addressed asap.

    Braxton supported this idea  · 

  2. Training Monitor

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Braxton shared this idea  ·