Settings and activity
5 results found
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10 votes
Braxton
supported this idea
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An error occurred while saving the comment -
8 votesBraxton
supported this idea
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52 votesBraxton
supported this idea
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163 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.
While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.
Thank you!
An error occurred while saving the comment Braxton
commented
This is negatively impacting our business - we want the ability to use the AI, but have turned this off as an org because we lack the option to turn off this announcement. We were not notified this would be a forced add to use this feature and need it addressed asap.
Braxton
supported this idea
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1 voteBraxton
shared this idea
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Extremely critical. New hire sales team members need to monitor all calls for our veteran team members. This is critical to their development and needs implememntation.