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Call monitoring

Please include a feature to call monitor multiple users to monitor one user at the same time

10 votes
Alexie Gemina shared this idea  ·   ·  Report…  ·  Admin →
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  • Braxton commented  ·   ·  Report

    Extremely critical. New hire sales team members need to monitor all calls for our veteran team members. This is critical to their development and needs implememntation.

  • Jonathan commented  ·   ·  Report

    NEED THIS!! My new sales guys need to listen in on one of our top performers on the phone call but they cannot do this bc only one person can monitor a user at a time! Please implement immiedietly!!

  • Kristopher commented  ·   ·  Report

    This is a very logical feature for training purposes.

  • Ajal commented  ·   ·  Report

    Has this been implemented?