Settings and activity

10 results found

1. Sync RingCentral Desktop Application With RingCX

   330 votes

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   Planned  ·  27 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Ben supported this idea  ·  Jul 29, 2026

2. callbacks

   1 vote

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Edit…  ·  Delete…  ·  Admin →
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   Ben shared this idea  ·  May 18, 2026

3. Show Toll-free minute usage in Service Web

   73 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ben supported this idea  ·  May 5, 2025

4. Add Public Holidays into the Call Queue Schedule

   65 votes

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   10 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   This will be implemented in November 2024 as Call Queue Custom Rule Templates!

   Ben supported this idea  ·  Jan 13, 2025

5. Schedule Templates

   11 votes

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   New  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ben supported this idea  ·  Jan 13, 2025

6. Add Data Export for RingCentral Video Pro plan

   3 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Ben supported this idea  ·  Dec 5, 2024

7. Bulk Upload Devices

   34 votes

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   4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ben supported this idea  ·  Dec 5, 2024

8. Ring Central Desk Phone Auto Updates - DO NOT Reset ADMIN password every update- Yealink T57w

   25 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Ben supported this idea  ·  Sep 9, 2024

9. Option for the user to choose the password set on their deskphone

   28 votes

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   New  ·  4 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Ben supported this idea  ·  Sep 9, 2024

10. Ability to set desk phone admin password through admin portal.

    44 votes

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    New  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ben supported this idea  ·  Sep 9, 2024