Settings and activity

12 results found

1. Configurable Notification Sounds for RingCX Engage Digital

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   New  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Nicholas shared this idea  ·  Aug 4, 2025

2. Ringcx voicemail Email notification includes transcript of the voicemail

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   Future Consideration  ·  1 comment  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Nicholas supported this idea  ·  Aug 4, 2025

3. RingCX Digital Message Notification Improvements

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   38 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Nicholas supported this idea  ·  Aug 4, 2025

4. It would be nice to get a sound notification when someone has created a chat message.

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   Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Nicholas supported this idea  ·  Aug 4, 2025

5. RingCX Digital chat_Disable the "ding sound/sound notification" on the customer's browser.

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   New  ·  1 comment  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Nicholas supported this idea  ·  Aug 4, 2025
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   Nicholas commented  ·  Aug 4, 2025  ·  Edit…  ·  Delete…

   Give the customer the option to enable or disable the sound via the GUI.

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6. Retain Deskphone Pairing While Using RingCX in the RingCentral App

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   Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Nicholas shared this idea  ·  Jun 25, 2025

7. Extend RingCX Call History View to 30 Days

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Nicholas shared this idea  ·  Jun 9, 2025

8. Sync RingCentral Desktop Application With RingCX

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   Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Nicholas supported this idea  ·  Jun 9, 2025

9. RingCX Voice Agent - Enhanced Call History: Visual Differentiation and Filtering Options

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   37 votes

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   Future Consideration  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Nicholas supported this idea  ·  Jun 9, 2025

10. RingCX Custom Role for Admins (Assign Queues)

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    New  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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    Nicholas supported this idea  ·  Mar 24, 2025

11. Synchronize DND setting across App and Desk Phones

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Nicholas supported this idea  ·  Nov 22, 2024

12. Edit profile picture on admin portal

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nicholas supported this idea  ·  Nov 22, 2024