Deskphone pairing
It would be great if "Desktop Pairing" was a feature you could enable by default for all users from the Admin Portal.
We're about to switch over to Ring Central and our previous system does this as default.
James
shared this idea
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Jerome
commented
We are moving from an on-prem Shoretel/Mitel Connect system and just discovered desktop pairing in our test environment. One of the biggest issues we have is that we now have to instruct all of our users on how to turn this feature on through the RingCentral desktop app because it is not a user feature that we can control from the admin portal. I see another user has thousands of clients to work with to enable this. We have hundreds, but this should be just one of many desktop app features that we should be able to control on a global basis from the admin portal.
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Ram
commented
this feature will be so valuable for us and looking forward to seeing this in the next release.
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Imperial
commented
We're hitting the same issue. We're moving from a premise based Mitel and not having this on is very hindering. Having all 3000 users manually do it themselves is tough.