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← RingCentral Ideas

Settings and activity

10 results found

  1. RCX Callbacks

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Cody shared this idea  · 

  2. Option to include IVR Menus within the Company Directory

    29 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    Cody supported this idea  · 

  3. Call controls for RingCX calls with desk phone pairing

    69 votes

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    Planned  ·  9 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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  4. Contact Center - No Hold Music when truly "on hold"

    5 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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  5. Include RingCentral Teams in Teams RingCentral Plugin Contacts

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Cody shared this idea  · 

  6. Creating new Contact Groups

    27 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Cody supported this idea  · 

  7. Grouping Contacts within RingCentral App

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Cody supported this idea  · 

  8. Feature Request: Restrict User Login to RingCentral Mobile App

    21 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Disable Call recording announcement

    74 votes

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    New  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Add 40-45 Second to "Maximum Wait Time is Reached, send caller to" option under wait settings.

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Cody supported this idea  ·