Settings and activity

8 results found

1. Support for Pause-Based Extension Dialing (,,) in RingCentral Click-to-Dial / Teams Integration

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Louwie supported this idea  ·  May 8, 2026

2. Custom Call Park Number Assignment

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Louwie supported this idea  ·  May 5, 2026

3. Receive call with code

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Louwie supported this idea  ·  Apr 16, 2026

4. report for AI assistant transferred indicating extentions transfered

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Louwie shared this idea  ·  Mar 25, 2026

5. Allow Multiple IdP Configuration for SSO (Simultaneous Microsoft & Google Auth)

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Louwie supported this idea  ·  Feb 9, 2026

6. ability to send fax using the call queue number

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Louwie supported this idea  ·  Feb 6, 2026

7. Allow incoming calls to route the call directly depending on the user's contact list

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   New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Louwie supported this idea  ·  Jan 26, 2026

8. Enable a true DND presence sync

   176 votes

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   21 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

   Louwie supported this idea  ·  Nov 18, 2025