← RingCentral Ideas

Settings and activity

29 results found

  1. Outlook Contact Sync with Subfolders

    29 votes
    Future Consideration  ·  3 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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  2. VDI Plugin for MAC

    23 votes
    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  3. Glip/Unified App - Calendar Presence not syncing for dual calendars

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  4. Ring Central MVP Silent Uninstall for user-installed .exe?

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  5. MSI installer with Auto Update

    35 votes
    7 comments  ·  Phone & Messaging » Application  ·  Admin →
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  6. Allow logging in with message-only extension using the desktop/web applications.

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Want to delete guests

    22 votes
    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  8. User Outbound call limit feature

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Shared SMS were multiple users can receive and send SMS on specific number

    729 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

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