Settings and activity

14 results found

1. RingCentral SMS integration with HubSpot to include photo-only messages.

   8 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ty supported this idea  ·  Aug 26, 2025

2. SMS Retention

   122 votes

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   Under Review  ·  36 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ty commented  ·  Jul 28, 2025  ·  Edit…  ·  Delete…

   Extremely concerning that this limitation wasn't communicated. We need to see history > 180 days AND a 5000 limit is crippling when you manage hundreds of clients primarily through text messaging. Please address this as quickly as possible!!!

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   Ty supported this idea  ·  Jul 28, 2025

3. Red Dot Notification setting for the RingCentral Taskbar Icon

   8 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ty supported this idea  ·  Jul 25, 2025

4. reply to specific texts in the conversation

   9 votes

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   New  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ty commented  ·  May 28, 2025  ·  Edit…  ·  Delete…

   This is critical for our business.

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   Ty supported this idea  ·  May 28, 2025

5. Rejected calls should not return on the same member on call queue

   26 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ty supported this idea  ·  May 15, 2025

6. Preview pasted image in SMS Texts!

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   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ty supported this idea  ·  May 9, 2025

7. way to add variables to the templates for SMS texting in RC app?

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ty supported this idea  ·  May 3, 2025

8. Share SMS Template across all users in the account

   41 votes

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   7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ty supported this idea  ·  May 3, 2025

9. Add feature to organize Text Message Templates alphabetically or numerically so as to improve organization and make them more useful

   16 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ty supported this idea  ·  May 3, 2025

10. Making SMS texting while on call faster/more efficient for desktop program (not extension)

    97 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ty supported this idea  ·  May 3, 2025

11. I would like to have the ability to type a message and be able to schedule it for a "send date or at a later date and time."

    13 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ty supported this idea  ·  May 3, 2025

12. SMS Auto-Forwarding

    90 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ty supported this idea  ·  May 3, 2025

13. SMS Text Templates

    18 votes

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    New  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ty supported this idea  ·  May 3, 2025

14. Text Messaging Reply Option

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ty supported this idea  ·  May 3, 2025