Settings and activity

50 results found

1. Customization of Voicemail-to-Email Notification Template

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Riza shared this idea  ·  Jun 19, 2026

2. Bypass AI Receptionist Greeting

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Riza supported this idea  ·  Jun 16, 2026

3. Auto-Purge Schedule for the "Deleted Items" Folder

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   New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Riza shared this idea  ·  Jun 15, 2026

4. Disable Call recording prompts on Internal Call Transfers

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Riza commented  ·  Jun 12, 2026  ·  Edit…  ·  Delete…

   Provide an option to suppress the call recording announcement for calls placed between internal extensions while continuing to play the recording disclosure announcement for calls involving external parties.

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   Riza supported this idea  ·  Jun 12, 2026

5. Option to Bulk Download Recording

   29 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Riza commented  ·  Jun 9, 2026  ·  Edit…  ·  Delete…

   Need call recordings for entire site at once. Admin portal shows single selection only for site option. Please allow to select all sites or multiple site under select extension.

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6. Configurable Timeout and Fallback Suppression for AI Receptionist

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Edit…  ·  Delete…  ·  Admin →
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   Riza shared this idea  ·  Jun 3, 2026

7. Configurable Timeout and Fallback Suppression for AI Receptionist

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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   Riza shared this idea  ·  Jun 3, 2026

8. Option to Allow call queue members to delete voicemail message from inbox only, and restrict them in deleting voicemail from trash.

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Riza shared this idea  ·  Jun 1, 2026

9. Add an option to block one specific number for the entire company.

   28 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Riza supported this idea  ·  May 20, 2026

10. Allow Call Queue Voicemail Selection

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Riza supported this idea  ·  May 20, 2026

11. Allow user to select and forward a call to a working hours IVR menu and after hour IVR menu.

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Riza supported this idea  ·  May 16, 2026

12. Main number Support for SMS booster

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Riza supported this idea  ·  May 13, 2026

13. Block Numbers Company-Wide

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Riza supported this idea  ·  May 5, 2026

14. Seperate storage of voicemail depending to phone number in 1 user extension

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Riza supported this idea  ·  May 1, 2026

15. Incoming call Recording Announcement in Canada

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Riza supported this idea  ·  Apr 30, 2026

16. Sending multiple fax pages at once

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    2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Riza supported this idea  ·  Apr 28, 2026

17. Caller ID for sending fax restriction

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    Riza supported this idea  ·  Apr 27, 2026

18. Enable forwarding calls to external numbers to allow voicemail in RingCentral if unanswered.

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    1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Riza supported this idea  ·  Apr 24, 2026

19. Live Reports Enhancement: Real-Time Status Update for Call Queue Members

    25 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Riza supported this idea  ·  Apr 23, 2026

20. Option to filter users in Agent Details widget - Live Reporting

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Riza supported this idea  ·  Apr 16, 2026