Settings and activity

31 results found

1. Option to filter users in Agent Details widget - Live Reporting

   4 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Riza supported this idea  ·  Apr 16, 2026

2. Ability to receive SMS messaging notification for AT&T phone numbers

   12 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Riza supported this idea  ·  Apr 14, 2026

3. Ability to Retrieve Missing or Deleted Call Transcripts

   5 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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   Riza supported this idea  ·  Apr 13, 2026

4. Outbound SMS Notification

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Riza supported this idea  ·  Apr 9, 2026

5. Forward Specified caller ID to external number from call group

   15 votes

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   Under Review  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Riza supported this idea  ·  Apr 6, 2026

6. Post Video Meeting (RCV) Redirecting Link

   4 votes

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   New  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Riza supported this idea  ·  Apr 3, 2026

7. Prevent transcription of Credit Card numbers

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Riza supported this idea  ·  Apr 3, 2026

8. Disable the message icon in Ringcentral app

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Riza supported this idea  ·  Apr 2, 2026

9. Ability to disable or hide the workflow builder feature in RingCentral app

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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   Riza supported this idea  ·  Apr 2, 2026
   Riza shared this idea  ·  Dec 18, 2025

10. Removing "Workspace" from RC app

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Riza supported this idea  ·  Apr 2, 2026

11. Bulk Call Handling Configuration for DID Number Ranges

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Riza shared this idea  ·  Apr 2, 2026

12. Per-User Customization for AI Note-Taking Announcements

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Riza supported this idea  ·  Mar 31, 2026

13. Auto-Revert to Default Voicemail After Scheduled "Forward All Calls" Period

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Riza shared this idea  ·  Mar 26, 2026

14. Reporting and Analytics

    6 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Riza supported this idea  ·  Mar 26, 2026

15. Increase Retention Period for Sent Faxes

    147 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Riza supported this idea  ·  Mar 23, 2026

16. Customized CNAM for internal calls without changing user details

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Riza supported this idea  ·  Mar 23, 2026

17. Ability of the Shared line phone number to send and receive SMS

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Riza supported this idea  ·  Mar 2, 2026

18. After Hours Banner

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Riza supported this idea  ·  Feb 18, 2026

19. Group SMS from External Number

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Riza supported this idea  ·  Feb 17, 2026

20. Ability to disable an active number in presence

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Riza shared this idea  ·  Feb 6, 2026