Settings and activity

74 results found

1. AI Summary emails

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Riza supported this idea  ·  Nov 3, 2026

2. Add Tracking of Users Who Access or Listen to Call Recordings in the Audit Trail

   8 votes

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   Riza supported this idea  ·  Oct 19, 2026

3. Play call recording announcement, only when human answers the call.

   3 votes

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   Riza supported this idea  ·  Sep 28, 2026

4. Ability to Access and Update Firmware for Poly Edge 450/550 Series Publicly

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   Riza shared this idea  ·  Sep 21, 2026

5. Yealink T54W/T4U Series: One-Touch Handset Button for Manual Night/After-Hours Mode

   5 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Rooms & Devices  ·  Delete…  ·  Admin →
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   Riza supported this idea  ·  Sep 16, 2026

6. Bulk Edit Capability for "Accept Queue Calls" via User Settings Templates

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   Riza shared this idea  ·  Aug 28, 2026

7. ability to remove or hide the Text, Fax and Video Icon in RingCentral for salesforce

   7 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Riza supported this idea  ·  Aug 27, 2026

8. Restore SMS History

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Riza supported this idea  ·  Aug 27, 2026

9. Option to Require Full Greeting/Announcement Playback Before Accepting Keypad Input (Disable Dial-Ahead)

   2 votes

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   Riza commented  ·  Aug 25, 2026  ·  Edit…  ·  Delete…

   Product Area:
   Auto-Receptionist / IVR (Interactive Voice Response) / Call Routing

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   Riza shared this idea  ·  Aug 25, 2026

10. Spam Risk Caller ID to be removed

    277 votes

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    Under Review  ·  58 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Riza supported this idea  ·  Aug 25, 2026

11. Add an option to forward the Message-only extension to external numbers

    3 votes

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    Riza supported this idea  ·  Aug 25, 2026

12. Option to Customize or Suppress Default Task Subject in RingCentral for Salesforce Integration

    14 votes

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    Riza supported this idea  ·  Aug 18, 2026

13. Multi-Extension Filtering for Call Logs and IVR External Routing Reports

    1 vote

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    Riza shared this idea  ·  Aug 7, 2026

14. Multi-Select Extensions for Call Log Filtering and Reporting

    11 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Riza shared this idea  ·  Aug 7, 2026

15. Company-Wide Auto Recording: Ability to Customize or Disable the Recording Pause Announcement

    6 votes

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    Riza shared this idea  ·  Jul 30, 2026

16. Expand Voicemail Forwarding to Support Message-Only Extensions, Call Queues, and Groups

    9 votes

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    Riza shared this idea  ·  Jul 28, 2026

17. Use same email address use for multiple extensions

    32 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Riza supported this idea  ·  Jul 27, 2026

18. Shared inbox on Salesforce

    5 votes

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    Riza supported this idea  ·  Jul 13, 2026

19. Read-Only SMS Access for Call Queue Members

    2 votes

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    Riza shared this idea  ·  Jul 10, 2026

20. Ability for Super Admin to remove or hide Fax, Video, Messages and Text feature for standard users

    13 votes

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    Riza supported this idea  ·  Jul 7, 2026