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128 results found

  1. Reduce the loading time for RC embedded app in Microsoft Teams

    28 votes

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    New  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    7549 Rodney supported this idea  · 

  2. Ability to change file type when downloading an attachment within RingCentral App

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    7549 Rodney supported this idea  · 

  3. Allow incoming calls to follow user ring settings even when the desk phone is set to Do Not Disturb (DND).

    16 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    7549 Rodney supported this idea  · 

  4. Beetexting Improvement

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    7549 Rodney supported this idea  · 

  5. Shared company contacts list

    8 votes

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    New  ·  2 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    7549 Rodney supported this idea  · 

  6. AI notes transcription after transfer

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    7549 Rodney supported this idea  · 

  7. Tenant-wide option to disable all activation and account notification emails

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    7549 Rodney supported this idea  · 

  8. Option to Disable RingCentral from Outlook Call Notification Pop-ups

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    7549 Rodney supported this idea  · 

  9. Ability to received email notification with content of the Messages (Direct/Team Messages) received on RingCentral APP

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    7549 Rodney supported this idea  · 

  10. Make DND, Call Forwarding, and Spam Blocker Settings Independent for External Numbers in Ring Groups

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    7549 Rodney supported this idea  · 

  11. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

    68 votes

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    New  ·  8 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    7549 Rodney supported this idea  · 

  12. Request to Enable Customization of Soft Keys in Idle and Connected States

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    7549 Rodney supported this idea  · 

  13. Manage call recording using a user group instead of a queue or individual extension

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    7549 Rodney supported this idea  · 

  14. Incoming call when in Meeting status

    14 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    7549 Rodney supported this idea  · 

  15. Allow all phone numbers in the RingCentral account to be used as an Outbound Caller ID for any extension in system

    28 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    7549 Rodney supported this idea  · 

  16. Enable searching within any part of the field when searching for delegated lines. Currently, it only searches based on the first word

    28 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    7549 Rodney supported this idea  · 

  17. RingCentral App: Can features be customized?

    15 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    7549 Rodney supported this idea  · 

  18. Fax and SMS recipient separated

    19 votes

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    New  ·  7 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    7549 Rodney supported this idea  · 

  19. Enhanced Audio Management: Option to Mute or Lower Call Waiting Alerts During Active Calls

    13 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    7549 Rodney supported this idea  · 

  20. Audit Trail Enhancements

    281 votes

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    73 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    7549 Rodney supported this idea  · 
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