Settings and activity

8 results found

1. Shared SMS were multiple users can receive and send SMS on specific number

   1,351 votes

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   313 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

   Lisa supported this idea  ·  Apr 20, 2025

2. I have 5 users with all diffrent phone numbers. Why can't they all send text messages from the main phone number? th

   64 votes

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   3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lisa supported this idea  ·  Apr 20, 2025

3. Show entire SMS history when creating a new SMS like it used to

   15 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lisa supported this idea  ·  Apr 20, 2025

4. Creating a new text

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   12 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lisa supported this idea  ·  Apr 20, 2025

5. Disable Call recording announcement

   57 votes

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   New  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lisa supported this idea  ·  Apr 20, 2025

6. Remove keyword "CANCEL" from automatic OPT-OUT for SMS

   25 votes

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   0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Thank you for this feedback!

   
   

   As a workaround while this is being reviewed, instead of asking customers to respond with the word Cancel, you could ask to respond with 1 to Accept and 2 to Cancel.

   Lisa supported this idea  ·  Apr 20, 2025

7. Improve the overall expereince of National and International whitelisting

   58 votes

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   6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   We appreciate your feedback everyone. This is actively being looked into by our Fraud, Risk and Security team, along with our Account Management Teams. You'll start to see improvements over the next couple of months!

   Lisa supported this idea  ·  Apr 20, 2025

8. Allow More Than 10,000 Contacts

   59 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Lisa commented  ·  Apr 20, 2025  ·  Edit…  ·  Delete…

   I don’t have a big business, but I’ve amassed 10k contacts between 2023-2025 alone. I just switched to RingCentral this month and there was no indication there was a contact limitation when I signed up or when was importing them all. Further, there’s no way to easily filter to delete. How can I manually go through 10k contacts to delete???!!!

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   Lisa supported this idea  ·  Apr 20, 2025