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  1. 4 votes

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    Mark commented  · 

    We have phones that are always connected. The device status in Ring Central says Online, but the User status on the Contact list says Offline. Users that have phone/sip only accounts should be able to grab it's status/online presence form the Device Status.

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  2. 2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  3. 6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Mark supported this idea  · 
  4. 26 votes

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  5. 179 votes

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    September 2023 UpdateThank you for your responses and feedback everyone! Product has completed their research into this possibility and have confirmed that at this time, the feature is not on any upcoming roadmaps. With this update, the status for the idea has been changed to Future Consideration. Hello everyone, Thank you for your interest in this idea. As our product managers are researching this feature, they'd like to know if you want this to be for Direct Messages and Teams, or just Direct Messages? Please leave your feedback and use case via comment. Thanks all!
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    Mark commented  · 

    Hopefully this can be seriously looked at. In a business environment it is a necessity to know if a user has read a message. This is a standard will all current messaging applications.

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  6. 2 votes

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  7. 2 votes

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    Mark supported this idea  · 
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    Mark commented  · 

    How is this not implemented yet?

  8. 10 votes

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  9. 15 votes

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  10. 15 votes

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  11. 5 votes

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    Mark commented  · 

    This should be the norm. Having the presence status disappear does not make any sense in a business environment.

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  12. 21 votes

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    Mark supported this idea  · 
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    Mark commented  · 

    In order to see the user presence status you have to hover over the user's logo. This status should be visible all the time.