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Settings and activity

11 results found

  1. SMS Logs - Show Device Type

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    John shared this idea  · 

  2. Download SMS logs with Customized Columns

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    John supported this idea  · 

  3. Make the "Set up SMS" page more user-friendly

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    John shared this idea  · 

  4. Dark mode in Admin Interface in RingEX?

    8 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John commented  · 

    Please consider adding dark mode to the Admin Portal in the RingEX web interface. Light mode apps and web interfaces contribute to eye strain and headaches for me at work.

    John supported this idea  · 

  5. Allow Super Admins to restrict and select specific Outbound Caller ID numbers per user

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John supported this idea  · 

  6. Total Call Duration in Admin Portal Call Logs

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John supported this idea  · 

  7. Feature Request: Auto-Add Queue Members to Performance Analytics Reports & Subscriptions

    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Admin →
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    John supported this idea  · 

  8. Grant access to super admins to view active subscriptions for our end users

    9 votes

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    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    John supported this idea  · 

  9. Share Performance Reports and Subscriptions with other Admin users

    20 votes

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    4 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    John supported this idea  · 

  10. Make call queue faxes accessible in the RC app

    32 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    John commented  · 

    Please make call queue faxes visible in the RingCentral apps. This would reduce confusion for many of my coworkers.

    John supported this idea  · 

  11. Saved Performance reports and Subscriptions can only be accessed by the user who created them

    27 votes

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    Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    John commented  · 

    Please consider implementing this feature. Our organization recently had a personnel change. The outgoing employee set up several dozen reports and subscriptions under their account and was the only person who handled these. We currently don't have a way to export/import them, so I will likely have to create them from scratch under my RingCentral account. Having reports and subscriptions limited to the user who created them, without any way to export, import, share with other super admins, etc. is mind-boggling to me.

    John supported this idea  ·