Allow Super Admins to restrict and select specific Outbound Caller ID numbers per user
Allow Super Admins to manually select or restrict the exact list of account phone numbers available in a user's Outbound Caller ID options directly from the RingCentral Admin Portal.
4
votes
Jan
shared this idea
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Stacy
commented
Users should not be able to use random IVR numbers or random numbers in the inventory. It creates issues when there are departmental numbers assigned by "accident" on the user dropdown and then callbacks are not received to the correct department or user. There needs to be a way to restrict what the users can select from for their outbound caller ID. There currently isn't even a way to sort the numbers so the lists are VERY long on a large account like ours.