214 results found
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receive fax in multiple RC App users
User wants for all of his employees to receive the same fax sent to one extension, on their RC App.
15 votes -
All Day Calendar Events - Show on Last Day
All day calendar events that cross multiple days should end at 23:59 on the last day. Currently they end at 00:00 and do not show on that day in the calendar view. This will bring the new unified application in alignment with the classic version, the mobile version and basically every other calendaring application in use today.
3 votes -
Data Retention
Increase days for data retention
8 votes -
display the incoming caller ID display on the Ring Central App.
That way I can see the name of the person calling.
2 votes -
Allow all calls to be forwarded to a mobile phone/voicemail box
I would like to have the ability to have all calls forwarded to my personal mobile phone and voicemail so that I don't have to go through the RingCentral app to access voicemails.
1 vote -
Add hotkeys to the new RC app to take incoming calls.
Add hotkeys to the new RC app to take incoming calls. this is useful and convenient for the users who are doing multi tasking.
2 votes -
Be able to change holiday hours on select number of extensions
Some extensions in my company react the same way during business or after hours. Others, need specific after hour instructions. When a holiday hits, not only do I have to add holiday hours to the auto attendant, I have to do this for each extension that has after hours setting separately so the calls will be directed correctly. If I could change hours or add holiday hours with one click to a number of extensions it would be great
1 vote -
download all the call recordings automatically
Is it possible for me to download all the call recordings automatically?
4 votes -
Mute Call Recording notification
Can we add a feature that allows you to turn off the Call Recording notification.
3 votes -
Add Vacation option
Adding a vacation option will automatically disable the phone from receiving calls. this will help with people who have a ring central app and will take the work out from having to disable or dnd the line.
2 votes -
Company Wide Call/SMS/Fax blocking
Please create a feature in the admin portal to block specific numbers from calling all company and user phone numbers, along with SMS/Fax. Currently having to do so user by user is extremely time consuming and put our company at risk when scammers are calling all of our employees hoping one will fall for the scam. These protocols need quickly added and operational.
55 votes -
Show Caller Name in 'Missed Call' emails
Today we have to do a reverse lookup to see who called us.
2 votes -
Fix the call dropping when switching to BlueTooth
I also would like to see a fix for the dropped calls every time you connect to Bluetooth. This reduces my mobility in the field as I know if I turn on my truck and the phone connects I will instantly lose the call. That more than anything is frustrating about RingCentral.
1 vote -
Allow two desktop phones to be associated with one extenstion/user
To allow an employee to have a desktop phone in two different locations (i.e. home and office), without having to purchase another user/phone line.
8 votes -
get a chime/sound when a fax comes in to my number
When fax comes in, I would like to get a chime/sound when a fax comes in to my number.
1 vote -
Show phone text history list
A list of senders in the detail area when you click text button in the left column (like you have for voicemail and fax already) was in the RC Phone app, miss it in the upgrade.
1 vote -
Add ability to turn off recording announcement.
In certain states(Colorado) you do not need to announce a call is being recorded, as only one participant on the call may know if the call is recorded, by law. We would like to take off the announcement that a call is being recorded per extension, queue.
5 votes -
Integration with Hubspot
Any idea if you will be looking to integrate with Hubspot in the future?https://www.hubspot.com/
2 votes -
Add a 'copy' option within Glip (chat) when hovering over a hyperlinked (Callto:) number.
It's difficult (but not impossible, with practice) to either highlight or right-mouse click a number to copy for use in another program.See attachment for example of a possible solution:
28 votes -
Differentiate Personnal vs Team Mention Notifications
As a user, if someone at mention me in a team, it requires my attention at a higher level than an team at mention.
5 votes
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