really surprised this isn't an option already. adding contacts per agent is really time consuming and frustrating
we just integrated our RC w/ Zendesk and since the contact names arent the same it's making the integration messy

absolutly a must

yes very good point thank you josoel

yes atm each person needs to add a contact so inconvienent this needs to be sorted

it should have all contacts of iCloud option to be imported to ring central app

it should have all contacts of iCloud option to be imported to ring central app, Also app sometimes loose wifi signal its self too even wifi connection strong. When someone answered call it should come up with answered elsewhere or answered by someone.

This is such an important idea I have been with 4 other iCloud app they all have it , surprised RC doesn’t have it

This is important asap

If can’t be done will move to Another provider

Centralizing the management of external company contacts for an entire organization would undoubtedly streamline operations and enhance productivity.

Potential Benefits of This Feature:
Improved Efficiency: Super admins can manage external contacts in one place, saving time and reducing errors.
Consistent Contact Information: Ensures accurate and up-to-date contact information across the organization.
Enhanced Collaboration: Enables seamless communication and collaboration with external contacts.
Security and Compliance: Provides better control over external contact data, aiding in compliance efforts.

AT&T Native Dialer will require the use of a Corporate Directory, as opposed to how contacts are administered today (on a user basis).