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2969 results found

  1. ability to get detailed call logs for multiple user that is using only one extension

    1 vote

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  2. Add an option to adjust the settings of the document camera connected on the RC meetings to scan a documents

    1 vote

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  3. I was recently informed that when we record a prompt via Phone Call, there is no way to delete a number from the history even if the extension has been long deleted.
    It would be best if there's a way to automatically remove an extension from the history if the extension is no longer listed as a user.

    1 vote

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  4. To share call recordings with a non-RingCentral user without downloading the recordings and sharing them manually.

    5 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  5. RingEX for mobile needs to fully support audio for calls as a minimum, but also allow audio for meetings. Currently, users have to access the mobile handset to make or answer calls, or even see the details of a call. This means use of the app does not comply with UK law.
    Teams, Zoom phone, etc can already do this.
    Ring Central also have a blog post which says the following:

    RingCentral is compatible with both Apple CarPlay and Android Auto so you can place calls and join meetings (audio only) while staying focused on the road.

    https://www.ringcentral.com/us/en/blog/5-phone-hacks-every-ringcentral-user-should-know-about/

    This statement…

    4 votes

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    New  ·  1 comment  ·  General Phone  ·  Admin →
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  6. Hi team, Is there a possibility to hide/remove the last name of the user sending a fax from RC app using print to fax feature? Some of our staff member reported that they want to maintain their privacy and do not want their last name displayed in the fax that is being sent to recipients.

    1 vote

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  7. Please consider using the word "Chat" rather than Message on RIngCentral

    1 vote

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  8. Have an option to use the Virtual number for call forwarding Or use substitute caller ID number as call forwarding number in the RingCentral Admin portal.

    1 vote

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  9. Why can't my caller ID from a desk phone say my company name?

    1 vote

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  10. There's an option to turn off ringtones on the RingCentral desktop app but no option to turn off ringtones on the RingCentral mobile app

    4 votes

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  11. Option to disable the tone for warm transfer to another extension using the application.

    4 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  12. Hi there! I just had a quick question.. I am trying to use first orion to register my business so that my RingCentral phone numbers will show the business name when my agents outbound. They are asking for me to select a Service Provider but RingCentral does not come up as an option.

    2 votes

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  13. 1 vote

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  14. Auto reply feature for when you are out of office.

    1 vote

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    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  15. Aside from the Main site, other sites must have the capability to record a call too. Especially if the site has a call queue.

    1 vote

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  16. I would like the ability to arrange the order that my "My caller ID:" is listed. I have over 25 clear ID's and if I am not using full screen it does not show all my caller ID options. I'd like the ability to rearrange the color ideas in any order I would like or at least the ability to choose by name A- Z etc. or by number.

    1 vote

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  17. We need a feature that allows the use of deskphone without a number as ringer only. The deskphone must be added to call queue.

    1 vote

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  18. The Customer wants to have a POS system support without additional devices (like an ATA)

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  19. We want to have RingCentral Automator on mobile for easy access instead of accessing it via browser

    1 vote

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    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  20. allow to have a beep tone or any sound indicator for the customer when they are already engage in a call.

    1 vote

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