2970 results found
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audio greeting
It would be beneficial to have an option in the admin portal to upload multiple audio files for greetings for an IVR menu. This feature will be helpful when there are two different audio files for greeting recordings.
4 votes -
Ability to view city and state on recent call on the new RingCentral app
We would like to see city and state on recent call history on the new RingCentral app - Windows platform. It is visible on the RingCentral Phone app and on the RingCentral app on my Android phone app but not my Windows computer.
1 vote -
Number in the Inventory
Wants to have a password on the number in the inventory to make sure no one accidentally deleted them.
1 vote -
As a business, we often receive harassmx
As a business, we often receive harassment calls from people who hide their phone number by dialing *67 before they call. We suggest the function to block all anonymous callers.
1 vote -
The ability to send an SMS message message to a call queue that does not have a direct number assigned.
The ability to send an SMS message message to a call queue that does not have a direct number assigned. Currently you are able to send an SMS message to a call queue that does not have a direct number through the mobile app. This function does not exist in the desktop RC app. Customer would like this functionality added on the desktop RC app.
1 vote -
Mass update for emails and passwords.
Admin should have access to mass update email address and password.
1 vote -
Push to Talk Groups
Customer would like to request for PTT feature in RC. Would like to have groups when accessing this feature not simply broadcasting to all devices.
2 votes -
US Calling - Default Area Code added
In the US calling, add the ability to have default area codes added. Even if its something that can be added per user or phone, of just something that could be added on a your own specific RingCentral account.
2 votes -
IVR Menu Incoming Call Queue email notication
Request for Incoming Calls Email Notification from IVR Menu to Call Queue Settings
2 votes -
Incoming text message information
Customer wants to have the feature to see what number is being texted to since they have multiple numbers and there's no option for them to determine which number is being texted.
4 votes -
ability to disable call history on an iphone
customer wanted to have an ability to disable the call logs from her ring central application to appear on her regular phone app
2 votes -
Specify Calls to Receive on Different Devices using the Same Profile (RC App)
Customer is requesting for the feature to be able to log in to the RC app on different devices under 1 profile but can specify which calls will route to each devices.
2 votes -
Name Recording in Directory
Where would an end user go to audibly record their name for use in the system directory. I can find a setting for this within service.ringcentral.com, but cannot at app.ringcentral.com. It is my assumption that we want the end user going to app.ringcentral.com rather than service.ringcentral.com. It seems counter-intuitive to direct them to another site for this setting.
2 votes -
Turn Off Beep Sound for Polycom EDGEE550 for voicemails
Would be better if we have an option to turn off the Beep sound whenever there was a voicemail left to minimize the noise in the workplace.
2 votes -
Email notification for required changes on the account
The ability to receive notification ahead of time or before the implementation of any changes or policy on the account.
2 votes -
Caller ID/ Contact
Company Caller ID will appear on the device of the callers once they called the company number.
4 votes -
Ability to color code incoming and outbound contacts when you have one extension managing multiple lines. This allows for visual ease.
Ability to color code incoming and outbound contacts for calling and SMS functions when you have one extension managing multiple lines. This allows for visual ease and better organization within the company.
1 vote -
Ability to block a number for a specific extension in a call queue extension.
The ability to block a number in call queue that is currently block in a user extension so that the user will not able to receive the call from specific number from call queue.
1 vote -
Lessen the Live Transcription announcement to one
The customer wants the option to limit the Live Transcription announcement to only one time.
1 vote -
Custom webinar Registration page
We are wanted to hot a webinar where we can upload a branding on the webinar join page we were informed that there is no feature yet to customize the Join page or registration page for Ringcentral It would be helpful if there is a way for us to upload our branding on the webinar .
3 votes
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