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  1. Hi there! I just had a quick question.. I am trying to use first orion to register my business so that my RingCentral phone numbers will show the business name when my agents outbound. They are asking for me to select a Service Provider but RingCentral does not come up as an option.

    2 votes

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  2. 1 vote

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  3. Auto reply feature for when you are out of office.

    1 vote

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  4. I would like the ability to arrange the order that my "My caller ID:" is listed. I have over 25 clear ID's and if I am not using full screen it does not show all my caller ID options. I'd like the ability to rearrange the color ideas in any order I would like or at least the ability to choose by name A- Z etc. or by number.

    1 vote

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  5. We need a feature that allows the use of deskphone without a number as ringer only. The deskphone must be added to call queue.

    1 vote

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  6. The Customer wants to have a POS system support without additional devices (like an ATA)

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  7. We want to have RingCentral Automator on mobile for easy access instead of accessing it via browser

    1 vote

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    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  8. allow to have a beep tone or any sound indicator for the customer when they are already engage in a call.

    1 vote

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  9. Provide a hangup sound when someone disconnects a call. I am usually in my CRM and not looking at the RingCentral App, and right now I have to click over there to see if we're disconnected. It's a waste of time for me and time is $$. Thank you.

    3 votes

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  10. Customer doesn't want to receive a text message from one specific number to a number that is not licensed. Customer wants to have an option to block a specific number.

    3 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  11. Remove the primary number as the outbound caller ID of all users, and a capabilities allowing users to select specific numbers from their inventory instead.

    2 votes

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  12. Currently, only the admin of the archived team has the ability to recover the deleted team. By giving all super admin capability to bring back the archived team, it will be easier for them to recover it anytime they need it.

    2 votes

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  13. The customer needs to set up an address book in the admin portal. Once configured, all customer phones can download this information.

    2 votes

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  14. Allow for personal ringtones to be imported into the android app.

    1 vote

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  15. 3 votes

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  16. 2 votes

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  17. Filter calls contents, block inappropriate contents

    2 votes

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  18. Customer have 3 phone numbers assigned to his extension and when someone leave voicemail notification it will send the email notification to different email address on each number

    4 votes

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  19. hen extensions are sending a blind transfer to another user/extension the phone should say the callers caller ID not the extension transferring the call.

    4 votes

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  20. The template feature in Ring Central is almost useless when a business needs to have multiple templates for a number of frequently used responses. This is because they cannot be sorted, either alphabetically or numerically. It makes it extremely difficult to find the needed template. Ai solves this problem and there are already some apps that are offering this and more. RC is falling behind. The sorting should be a relatively easy thing to fix. Hope you can get this feature usable for us users. Have a Merry Christmas and Happy New Year!!

    1 vote

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