2970 results found
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Support Intercom Yealink W59R
Request to support the intercom feature on Yealink DECT phones, specifically for the W79P part number (W59R handset + W70B base).
Notes from Yealink.
DECT supports two types of Intercom, the first is the RC Intercom supported by the RC Server and the second is the internal Intercom supported by the DECT Base itself.For the first type of RC Intercom, there is no difference between the logic of DECT and desktop phones, it is done through the RC server and can Intercom any Extension.
Regarding the second type of internal Intercom, it is implemented by our DECT Base, not…1 vote -
Ability to provision Cisco Unified Call Manager (CUCM) Cisco phones
Have the ability to support cisco phones that were provisioned from Cisco Unified Call Manager (CUCM) (3rd party phones that are not 3PCC and 3PW) to be able to be used in RingCentral.
1 vote -
Numbers Assigned to groups need a group inbox
Just like group voicemails are accessible in the RingCentral app, SMS sent to a group with a number assigned should have the same functionality.
1 vote -
Call log should have more details of what options user pressed
Log does not show that caller dialed 0 to get to the operator.
1 vote -
Only allow users to log in using their Google accounts
disable other way of logging in aside from google account
1 vote -
Driving
Driving Mode, give us a toggle for driving mode to reply to RingCentral messages and sms messages while driving.
Allow user to set automatic message to reply to incoming RingCentral messages or SMS text messages while driving. Make it an editable message to be customized by the user to fit the circumstance.
Example response: I'm driving right now and unable to respond, I'll reply as soon as it is safe to do so.
1 vote -
Better Visibility
In the Text inbox and Call Log, only the name of the contact appears, it should show the phone number as well when the contact has been added.
Also, the Telephone, Text, Contact+ Icons should be a bit bigger and maybe color coded where ever they are located. Navigation will be easier for users with multiple screens.
1 vote -
For Super Admin to access other users without having to know their credentials
Having the power to log into other extensions without needing to enter their passwords, allowing seamless switching between accounts without any hassle.
1 vote -
Choose specific extension to receive call
The client is requesting to have an option to manually choose specific extension to receive calls from call queue.
1 vote -
RingCentral Fax email that we can provide
If we enable the email to fax there should be an email that RingCentral can provide to us so we can provide that email to external people that wants to send a fax using their email address. The one that you have on the system is sending. I meant receiving. I need to have an email that is provided by ringcentral that we can provide to external people so they can send email to us.
1 vote -
Extension to Extension only for Calling
I need to be setup a number of phone extensions to not be able to call outside the building.
Essentially, I would like to allow certain phones to only be able to call internal extensions. Preferably we would like them to be limited to which extensions they can call.1 vote -
Preventing Windows from Locking While In Call
We recently enabled a security setting to lock our computers after 5 minutes of inactivity. While other apps recognize that a call is in progress (like Teams), it seems RC is not able to perform that keep alive function.
Is it possible to configure RC keep Windows from locking while a call is in progress? Thanks!
1 vote -
Remove the ability of the Global Office users to select their Global Office numbers as CLI for Common Phone if the country is not supported
Current Behavior:
On Service Web, Global Office (GO) users have the option to select their GO numbers as CLI for Common Phone even if the country is not supported. This is causing confusion to our customers because they'll think that since they're able to select the GO number then they'll be able to use it as their CLI.Expected Behavior:
If the country is not supported, Global Office number should not display as an option when selecting a CLI for Common Phone on Service Web.Related Support Article:
https://support.ringcentral.com/article-v2/8863.html?brand=RC_US&product=RingEX&language=en_US1 vote -
Allow user to populate/configure TO fields in a Fax Template
For Cover Sheet Templates, users should have some way to populate the TO fields.
From other users Idea's out there it sounds like the TO fields should be pulling from contacts (I read people wanting the option to do something other than use contacts, but for me the contacts doesn't even work). Support told me today that is not an option. I've tried populating our contacts and the cover page doesn't pull the info so this is just a big missing piece to me (we can use our own word documents, but think this is a basic function most faxing…
1 vote -
phones to switch to secondary ISP
MITEL PHONES should also have the capability to switch Internet provider when primary is down
1 vote -
To have the capability to access the performance report for a selected user only if the role is super admin.
To have the capability to access the performance report for a selected user only if the role is super admin.
1 vote -
Capability to answer call from mobile app (Iphone) using Bluetooth LEVN headset automatically.
Capability to answer call from mobile app (Iphone) using Bluetooth LEVN headset automatically.
1 vote -
Sent to voicemail during the call.
Since some people during the call request to be sent to voicemail, it would be great if this could be considered for future functionality.
We have the option to record the call, but sometimes people request the "privacy" of sending a message to voicemail without the person on the other end of the line hearing them. Thank you very much.
1 vote -
Yealink Dsskey Manually configured
Ability for Yealink Dsskey manually configured via phone's web interface to retain after Firmware update
1 vote -
Automated Calls to contacts.
Is there a way in settings to have Ring Central make calls with a reminder message?
1 vote
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