6031 results found
-
customize the dial pad for call parking
Customer wants to customized the dial pad to easy to click the park tab and no need to click the 3 dots.
7 votes -
Allow RingCentral direct number to receive 2FA access code
It will be great to have the option to use the RingCentral direct number as their Mobile phone under User Details to receive 2FA access code. Especially for those who are overseas with no access to mobile phones. Getting an error: Please enter a valid mobile phone. when entering their RingCentral direct number to Mobile Phone under User Details
14 votes -
Ringcentral Analytics to support integrations such as Hubpot
When using the Hubspot integration the RingCentral Analytics are rendered useless because the data is not visible to the user in the RingCentral Portal. The RingCentral Analytics is superior and it would be good to not loss the functionality
3 votes -
Automatically add new RingCentral numbers to TCR Campaign
Any new RingCentral numbers would automatically added into an active TCR Campaign as opposed to manually having to add in numbers though the Number Assignment page every time a new number is created? This would streamline the onboarding process for new RingCentral numbers and make use of an active TCR Campaign
22 votes -
Need to import a directory of external numbers to Admin portal so they can pushed out to all phones.
Currently, it appears that each phone (or user app) must be programmed individually with a directory of external numbers. This is an extraordinary amount of repetitive work, when the directory could/should be able to be pushed out centrally. Is there a feature/can there be a feature with makes central administration of the external directory possible?
13 votes -
Call queue pick up permission
Initially one user is allowed to pick up 10 call queue ext. to be part of the call queue pick up. And cx wanted to add more or increase the allowable numbers of call queue ext to be part of the call queue pick up (more than 10 call queues).
6 votes -
Add function to claim a domain to prevent account sign-up
For enterprise accounts, a function to claim a domain/domains to prevent users from signing up using their corporate email addresses.
9 votes -
Call Logs site
Ability to filter call logs per site that willshow everything in per site no need to filter the extension as well
7 votes -
Call Masking for credit card transactions need to be available for mvp plans.
I'm a business owner and I want the functionality call masking without stopping the recording for mvp plan for the purpose of credit card transactions. This is URGENT.
22 votes -
Pre-assign a number to be ported in without mapping.
It would be nice to pre-assign a number (user, call queue, etc.) that is about to be ported into the account without having to map or replace an existing number. So that once it is ported in successfully, the number will be working as soon as possible.
8 votes -
Access call recordings for all users via Application
Customer would like to have the ability to access all call recordings for all users when logged in as a super admin (or any users that has the role/ability to access call logs) on the application (especially mobile application)
21 votes -
Disable Inbound Calling on Hotdesk Phones
When a user logs into a hotdesk phone, the hotdesk phone number assigned to the device can now be called which rings the user that is logged into that device. When there is no one logged into the phone it routes the call to a default auto attendant. At minimum the phone numbers assigned to Hotdesk phones should not be able to be called.
4 votes -
Download Option for Desktop app version report
A download button would be useful for this report. Imagine if a large number of users are on the account. A download/export button would be most helpful.
7 votes -
RingCentral app EXE installers. Option to disable update/prompt to update
Desired behavior: Would like to have the option in the app to disable prompt/update request Current behavior: The feature always asks EXE installer to update when the version is obsolete.To disable the update option upon installation of the app. Using the MSI installer (IT version) is not an option since not all users are part of the company and they do not have an IT to install the MSI version.
5 votes -
Shared Fax on different credentials
I would like to have feature of sharing to company fax access to all users.
27 votes -
Dial-by-Name customization
Dial-by-Name customization-Pre recorded greetings for Dial By Name Directory or can be modify by recording new greetings
29 votes -
Block outbound calls by number for specific users
For businesses with multiple users (but not all) to prohibit certain MVP user to not call a particular and specific numbers
30 votes -
Admin able to review all messages.
Please add the ability for Admin users to be able to review all messages (voicemails, texts, etc.) for all extensions on a RingCentral account.I run a CPA firm, and sometimes we have to verify information that is sent or communicated from clients. However, it is sometimes difficult to do that as a supervisor as only the subject extension can review specific messages.
7 votes -
Allow SMS Outbound Caller ID Change
Feature that allows admins to change SMS caller ID for users.
56 votes -
Sync contacts from desktop app to desk phone
Contacts that I added on the Ring Central application is not appearing on the desk phone (VVX 450)It will be helpful I will not need to add it directly to the desk phone one by one and just add the contacts on the app and will sync it to the desk phone.
18 votes
- Don't see your idea?