2986 results found
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Allow the soft keys order to be changed on the PolyEdge phones
On the soft keys for the physical phones allow the order to be changed. Currently on our PolyEdge phones we have New Call (which is pointless), then Intercom, Recent Calls (rarely used), then More. On the second screen we have Forward, DND, Page, and more. Ideally we would like to have the first screen have Intercom, Page, VMxfer (feature we have requested) with the DND, Recent calls and Forward on the second screen. It would streamline the process of handling calls.
2 votes -
Poly Edge E450 update to Firmware version 8.3
Poly Edge E450 update to Firmware version 8.3
2 votes -
Main Number as the texting ID for multiple users
for multiple extensions to use main number as their text id
8 votes -
Option to use the Outlook platform to send messages to the paging device via the messaging feature.
Option to use the Outlook platform to send messages to the paging device via the messaging feature.
1 vote -
SPEECHTEXTING
SPEECHTEXTING IS GREAT IDEA TO BE ABLE TO HAVE ON DESKTOP APP.
1 vote -
DID or extension dial into a conference
Have a dedicated extension/DID that points to RingCentral Conference Dial-in and automatically enters a Participant ID. The idea is to provide users a quick way to dial into a company conference call without needing to remember or enter 9-digit participant or host IDs.
1 vote -
whisper that announces what number the customer dialled
a whisper that will announce what number the customer dialled since the incoming caller id display is very small and it is better if it is a whisper prompt not just a display on phone.
1 vote -
CNAM Verification & Update Tool within Admin Portal
Enable RingCentral admins to directly manage, verify, and push Caller ID Name (CNAM) updates to major carrier databases (AT&T, Verizon, T-Mobile, etc.) from within the Admin Portal, ensuring consistent and accurate caller name display for outbound calls.
1 vote -
option to all robocalls in ringcentral
I want to send text with automated RoboSMS to bulk numbers.
3 votes -
ability to edit website for RingCX
ability to edit website for RingCX
when we launch a website in digital, we should have the ability to edit the size of the chat boxes1 vote -
copy the Name of the contact saved on the user's phone to the the recipient.
Activate a feature that allows the name associated with a saved contact to be visible to the person receiving a transferred call. This feature would display the contact's name to the call recipient when the caller is saved in the customer's contacts and has a name assigned to them.
1 vote -
Enable Custom Tab Assignment for Shared Directory Contacts in Contacts Section
When we upload the Shared directory of external contacts in the RingCentral Admin Portal by default, the contacts are showing on the Company tab of the RingCentral app.
Please implement a feature wherein we can select on which tab on the Contacts portion of the RC app that we can put the externally shared contacts1 vote -
Enable Custom Tab Assignment for Shared Directory Contacts in Contacts Section
When we upload the Shared directory of external contacts in the RingCentral Admin Portal by default, the contacts are showing on the Company tab of the RingCentral app.
Please implement a feature wherein we can select on which tab on the Contacts portion of the RC app that we can put the externally shared contacts1 vote -
Disable cover page automatically
Customer wants to have a feature. Wherein, they remove cover pages automatically; without them removing them manually.
3 votes -
Enhanced Call Reports for Call Queue
The customer has requested an enhancement to the reporting feature. Specifically, they would like the ability to filter reports by multiple direct numbers assigned to a call queue, rather than being limited to the call queue extension alone.
They are attempting to generate reports for specific direct numbers associated with a call queue but do not want the reports to include all numbers assigned to that queue.
3 votes -
ability to set up 1 recepient for group sms
customer wanted to have a feature where one of the recipients responded back to group sms only the sender will be able to view it
3 votes -
Offer Mobile Numbers for RingCentral EU and UK Brands
Currently, RingCentral EU and RingCentral UK primarily offer fixed-line (landline) numbers to their customers. This feature request proposes the expansion of the offerings to include the ability for customers in the EU and UK to acquire and utilize mobile phone numbers directly through the RingCentral platform.
Proposed Solution:
RingCentral should develop the infrastructure and partnerships necessary to allow customers in the EU and UK to:
1. Acquire mobile phone numbers: Through the RingCentral portal, similar to the current process for acquiring fixed-line numbers.
2. Utilize mobile numbers for outbound and inbound calls: Seamlessly integrate mobile numbers with the existing RingCentral…4 votes -
Ability to enable/disable users' ability to see the apps icon in the RingCentral App as an Administrator
have the ability to enable/disable users' ability to see the apps icon in the RingCentral App as an Administrator
1 vote -
Ability to search or view inactive/deleted users in the RingCentral app.
Ability to search or view inactive/deleted users in the RingCentral app. We need to be able to pull up inactive users in a RingCentral app user search. Currently, inactive users are not available in a search in the RingCentral app.
1 vote -
standard Android Push Notifications (via Firebase Cloud Messaging - FCM)
full FCM-based push notification support to enable better integration with smart devices and third-party systems.
1 vote
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