SMS Attachment Compression Outbound
When a user attempts to send an attachment (photo, video, or document) that surpasses a predefined limit—for example, 1–2 MB—the RingCentral app would automatically compress the file before sending, or give the option to the user - "In order to send this attachment, please compress. Small, Medium, and Large compression". The user could optionally be notified that compression occurred, but the process should remain seamless and require no extra steps.
How It Would Function
The user adds an attachment to an SMS/MMS.
The system detects file size.
If the file is above the configured threshold, RingCentral automatically compresses it to meet carrier requirements.
The message is then sent as a standard MMS without failing, bouncing back, or delivering inconsistently.
Optionally, admins could set global compression rules within the RingCentral admin portal to ensure consistent behavior across all users.
Matt
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