1324 results found
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Annotation Problem
Annotations are disappear after couple of seconds.It should not disappear until we erase it.Can you please help to fix this issue.Thank you!
3 votes -
Auto Answer for Video calling?
Is it possible to add Auto Answer for Video calling? Thank you! It would be helpful for those who might not have someone in the room with them to answer the video call.
1 vote -
Automatically join the video Meeting when clicking meeting invite
Hello, This is more of a suggestion for future releases of RingCentral Video as the application is working as expected now. Video is frustrating a lot of our users and many have stopped using Video and switched to Teams. This is due to how RingCentral responds when clicking on the meeting link from email invites.The meeting webpage loads as expected and the browser is set to open the application by default. The application does join the meeting, yet the webpage changes the screen to join meeting. Many users join both on the webpage and the application and creates countless issues.…
2 votes -
Ability to Join RCM Links using RCV
We have set up a lot of meetings ahead of time using RCM, and now that we're migrating to RCV, we are unable to join existing RCM Links using RCV. We can do this at the moment but once migration is complete, all existing scheduled RCM meetings won't be usable anymore. A feature that would be able to toggle between the two meeting platform will really help us once migration is completed.
2 votes -
Add 'Hide Self View' option to RC Video
In RC Meetings, there used to be a 'Hide Self View' option. My boss says this was one of the most important features to him. We have noticed that now we are having to switch to RC Video, the 'Hide Self View' option is no longer available. Is there any way at all to get this feature added to RC Video? It is distracting to some of our team to see ourselves on screen while talking.
1 vote -
Add Time Zone selector when scheduling a meeting in RC Video
While using RingCentral Video (I recently switched from Meetings) I noticed when trying to schedule a meeting with a client that the option to select a time zone when setting up a meeting has disappeared. Normally I select our client’s time zone so as not to confuse them when they receive the meeting invite. We schedule meetings with clients in many different time zones, so having the ability to schedule the meeting in their time zone is pretty important to our company.
1 vote -
Ability of the webinar host can set the participants to be anonymous to each other
Ability of the webinar host can set the participants to be anonymous to each other
3 votes -
Make it possible for clients to redact certain parts of their screen when screensharing
This would be useful for clients needing remote support, using the RingCentral video platform. Sometimes clients will want to hide sensitive data, allowing them to redact certain areas of their screen would allow them to maintain that data privacy.cobrowse.io has this feature and this would be a great addition to RCV.
6 votes -
To be able to disable/enable Webinar Q&A for some attendees only
Currently, the settings we have is the option to disable and enable Q&A but this applies to all attendees. Customer wants to be able to select which attendees can view Q&A and those other attendees to not be able to view the questions or answers.
2 votes -
Auto-messaging for scheduling a meeting
The customer has auto-reply text messaging where he wants to associate the meeting invite link so that once he sends the messages, his clients will be allowed to schedule a meeting on the date they prefer. He is recommending, if possible, adding it as one of our features so that all their clients can have the capability to arrange a video meeting.
1 vote -
[Webhooks] for RingCentral Meetings/Video
Hi,I would like to share an idea to have a webhook feature for ringcentral meetings/video events such as [meeting started/ended, member joined/ left and etc]. So the consumers of ringcentral video api's would have benefits of more control and they can perform pre/post meetings tasks.
1 vote -
RingCentral Video participant list report
Submitting on behalf of a customer.They would like to have the ability to generate a report of who are the attendees of a RingCentral Video session. They understand that the participant list can be viewed on the interface where the session can be re-played but it is not an efficient way of doing it especially if the admin is not a part of that session.Thank you
1 vote -
Ability to change screen share while already sharing
This may already exist I just haven't found out how to make it work.When I am starting up sharing my screen, and I may choose to share specifically "Screen 2". Later in that call, I decide that I want to switch the share to "Screen 1", I have to back all the way out of screen share and then re-enter and choose "Screen 1".If there was an ability to change straight from the Screen Share Toolbar, it would make the host's ability to move around their apps and tabs much more seamless.
1 vote -
Scheduling a RingCentral Video using the Global Actions feature in Salesforce should automatically send an invitation email to the parti...
...cipants. When scheduling a meeting via the Global Actions option via Salesforce, the only option is copy the meeting manually for you to enter it via email instead of giving the option to send an invite to the participants involved.
1 vote -
Meeting Recordings Management
Hello!We would like the ability to limit who can see Meetings recordings. We would like our Users to be able to Host Meetings/Videos, but we feel the Super Admin should be the one to determine who can then view those recordings.IE we should be able to remove the option My Recordings under Video on the desktop app.Thank you!
1 vote -
use only one number for 2 factor authentication for multiple users
Creating this in behalf of the customer who wants to one phone number to receive a code for 2 factor authentication for all users who will be part of a call queue then they signed in to their RC App
1 vote -
Closed Captions Permanently On
For accessibility reasons, I need closed captions on for all my meetings. It's very inconvenient to have to turn them on manually for every meeting. It would be great if this was something that could be turned on or off in general settings so it could be automatically on all the time. If I join a meeting and other people have already joined and are talking, I miss some of the conversation until I'm able to manually turn captions on. Please consider this for those who need accessibility feature.
3 votes -
Play music on RCV while the participants are waiting for the host to join the meeting
Play music on RCV while the participants are waiting for the host to join the meeting
2 votes -
Remove Be right back reaction automatically when user clicks any in meeting controls
Remove Be right back reaction automatically when user clicks any in meeting controls
3 votes -
Hide Name/Alias labels for privacy
Some competitors have a feature where they can hide or change the name of the host of the meeting.
The use case is:
1. Customer is in healthcare and offers telehealth services.
2. The host of the meeting wants to protect their own privacy by hiding their full name to customer/patient. They would like to show just first name or similar.
This is naturally not an issue for internal meetings.1 vote
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