1418 results found
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mute
Description:
We would like to request a new functionality for the video conferencing service. Currently, when a user is presenting, the toolbar does not display the chat or audio controls. This limitation creates an issue in scenarios where the presenter needs to quickly mute/unmute themselves or share information through the chat without interrupting the presentation flow.At present, the presenter is forced to stop screen sharing in order to access the meeting controls (chat, audio, etc.), and then restart the presentation. This process disrupts the flow of the meeting and negatively impacts the overall user experience.
Justification:
This functionality is…1 vote -
List of users who haven't updated their meeting link to work with video
A feature that provides a list of users who haven't updated their meeting link to support video.
1 vote -
Feature Request – Easier Access to RingCentral Video Meeting Data (Attendee List & Info)
Request:
The customer is requesting a simplified way to access RingCentral Video meeting attendee lists and related meeting information.
Current Process:
Login as Admin → Reports → Analytics → Performance Reports → Meetings → Search by Meeting ID/User → Apply Date Filter → Download.
Customer Concern:
Compared to the older RingCentral Meetings interface, the current method is more complex and time-consuming. They find it hard to remember the path and would prefer an easier, more direct access point.Proposed Improvement:
Add a direct, one-click option within the RingCentral Video meeting dashboard to view/download attendee lists and meeting information without navigating…
1 vote -
Starred/Flagged Comments and Q&A Questions
What: Bring back starred comments/Q&A!
Why: With the new backstage platform, we can only highlight one comment or question at a time. Highlighting one comment makes sense for displaying on the screen for all attendees. However, starring multiple comments or questions where they fall in the larger chat or Q&A makes live Q&A much smoother when accumulating over the course of the event.
Where: Chat, Q&A tabs
Who: Everyone with backstage access, hosts, moderators, speakers should be able to star and unstar a comment or question.
Benefit: Time savings when locating Q&A or chats to review as a group; ease…2 votes -
Fix defect related to use of CTRL/SHIFT/ALT keys when accessing a fullscreen RDP session on a shared screen in RC meeting
Using CTRL/SHIFT/ALT keys results in temporarily loss of remote control of shared screen in RC meeting. Cannot use CTRL or SHIFT keys in RDP sessions on customer screen being shared and remote controlled in RC meeting. The orange remote control banner at the top of the RC meeting switches to "Wait to control [name's] screen" when one of those keys is hit, and then one second later remote control starts working again automatically. The workaround of adjusting the Local Resources -> Keyboard -> "Apply Windows key combinations" setting is not reliable. Constantly resizing the RDP session window from fullscreen to…
11 votes -
Adjust AI pronouns
The Ability to adjust how the AI determines the users gender if they are a "He" or as "She", this will help them address the agents correctly.
3 votes -
Accurate video meeting summary
I’ve been using both the Call Summary and Video Meeting Summary features, and I’ve found that the Call Summary delivers better results compared to the Video Meeting Summary. It would be beneficial if the Video Meeting Summary could be further enhanced or if there were settings available to fine-tune how the summaries are generated to improve accuracy and relevance.
7 votes -
Ability to add files and attachments during meetings with multiple people.
The ability when meeting with multiple people via the video feature to attach files within the meeting structure OR via chat (Like Microsoft Teams) so that everyone in the meeting can download and view the document.
1 vote -
Shorter or Custom Webinar join links
The join links are very lengthy and with the random letters and numbers, it makes them look not so legit. Having the ability to customize the join link like we can with personal meetings would be great!
1 vote -
RingCentral Video meeting view settings
Posting this request in behalf of our Partner that is utilizing the RingCentral Video Meeting. Partner mentioned he wants to be able to make a pre-settings on the meetings for the participants to be on uniform view settings when someone is sharing their screen. View settings on Filmstrip, Speaker, or Gallery to be alligned for all the participants of the RCV.
2 votes -
We can allow MARKER feature on a video meeting.
I think we should allow some marker feature, using which any end user whom host has allowed to use marker to draw or highlight something on the shared screen. This way the other person need not to share his screen to highlight those details. Additionally it will make meeting more collaborative.
2 votes -
video meeting Transcription and summary without having to record the meeting
My video call meeting can't save transcriptions and notes summary if it's not recorded. We want the transcription and summary without having to record a video meeting.
2 votes -
summary and transcription for video call without having to record the call
My video call meeting can't save transcriptions and summary if it's not recorded. We want the transcription and summary without having to record the video meeting.
1 vote -
Ability to toggle the control buttons to the left or right of the meeting window
Instead of keeping the control buttons (Mute, Start Video, etc.) at the bottom of the screen, give meeting participants the ability to move it to the right, top, or left to maximize the visibility when someone is sharing a screen or when the user has to resize the meeting window.
2 votes -
Fax Notification OFF when app is signed out
Fax Notification OFF when app is signed out
1 vote -
feature to take control of other person screen
an option at least to take control of other user screen
2 votes -
Schedule Messages with Timezone Awareness
Introduce a feature in chat applications that allows users to draft and schedule messages to be sent at a specific time in the future. When scheduling, users should be able to see the recipient’s local time converted into their own timezone, ensuring the message arrives during the recipient’s suitable working hours. This helps avoid sending messages late at night or during off-hours for people in different regions, while also ensuring important thoughts or reminders are not forgotten.
1 vote -
Add ability to turn off chat during calls
Add ability to turn off chat for meetings and video calls when not necessary/will be distracting.
1 vote -
Add the scheduled meeting to the RingCentral app's workspace
Include the scheduled meeting in RCV in workspace where the tasks and events are listed instead of showing it in the Video Tab
4 votes -
Survey after inbound phone call
I'd like to have ringcentral to have the capability after the phone call it automatically generates a survey for this phone call and for that extension.
Example ext. 101 receives the call after that call ringcentral will send an email to the customer for the experience for that representative
1 vote
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