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  1. When a user downloads the RingCentral desktop app installation for a RingCentral video meeting for the enhanced screen sharing experience, the .exe that is downloaded contains additional configuration information including RingCentraltype=videoconf=PersonalMeetingName.exe. After the .exe installer is ran, the participant is not automatically launched into the meeting. The user must then click "Join a Meeting" in the RC desktop app, or else click the meeting link in the email again to be taken into the meeting.

    If the .exe used to install the RC desktop app includes the additional "type=video_conf=PersonalMeetingName" the user should be taken directly into the meeting…

    1 vote

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  2. A guest user is not able to join a RingCentral Video Meeting from the RingCentral desktop app using a personal meeting name when clicking "Join A Meeting"--they receive an "Invalid Meeting ID" message. The meeting name can be used to join a RingCentral Video Meeting in a web browser, or if the user has a RingCentral account and is signed into the RingCentral Desktop App.

    We largely use RingCentral Video Meetings for Remote Control of customer screens, which requires using the RingCentral desktop app on the customer system. Allowing customers to join using a personal meeting name in the RingCentral…

    1 vote

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  3. Would like to request if possible to increase the time limit exceeding 2 hours where post-meeting
    can provide transcript and materials to be access and downloaded.

    3 votes

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  4. put back the floating video screen when minimizing video.

    2 votes

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  5. Have the option to shorten a video recording without using 3rd party video editing software.

    1 vote

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  6. Ability to delete and being able to remove recorded

    video meetings in bulk instead of one by one. Curretly

    when i'm going to video meetings recording i can only delete it

    one by one. We don't have the option to delete or select multiple

    video meetings and delete at the same time

    2 votes

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  7. You can create a Personal Meeting ID for a user. Is there a way to create a custom meeting ID for a RincCentral Room being used in a conference room? You can do it with RingCetnral Meetings, the old version. But I can't find it for RingCentral Rooms in the admin panel.

    5 votes

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    New  ·  0 comments  ·  Rooms  ·  Admin →
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  8. End user's meetings are all immediate and non-scheduled with about 30 clients per day as a therapist
    Need the old feature of staying on the video meeting while waiting for the client

    3 votes

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  9. Ability to join webinar without having to sign up to RingCentral Events

    1 vote

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  10. I want the option to change my voicemail greeting using any phone by dialing either the main number or my direct number.

    2 votes

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  11. Add a setting to configure an email address that will receive RCV Meeting notes and Summary after meeting ended.

    1 vote

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  12. All RCV participants should be viewable instead of only a limited number of participants viewable at one time during a call.

    1 vote

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  13. To improve the user experience for both hosts and attendees, we recommend adding a default reminder of 15 minutes before the session begins to the calendar invitations generated for webinars. Currently, the calendar invites do not include any reminder, which can lead to users forgetting or missing the session. By implementing this change, attendees will receive a timely reminder, increasing attendance and reducing the likelihood of missed sessions. This feature can be set as a default but should also remain customizable for those who prefer to modify or remove the reminder as needed.

    4 votes

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    New  ·  1 comment  ·  Webinar  ·  Admin →
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  14. Add bulk action checkboxes next to participant names in the RCV participants list. This will allow you to select multiple participants and, after clicking the three dots to the right, expose the ability to "disconnect all selected."

    Use case: Managers hold a team meeting and would like only managers to stay on and deliberate at the end of the call. This feature would ensure no one lingers and allows participants to be dropped in bulk if necessary.

    8 votes

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  15. Product currently does not have the ability to post online surveys during a meeting. This is an essential function for polling participants on a meeting quickly. The information is then used to guide talking points during discussion.

    1 vote

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  16. Change default number in invite

    Is there an option to change the default Audio telephone number the attendee can call in to a RC Video meeting? Its currently set to +1 (650) 4191505 United States (San Mateo, CA)

    4 votes

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  17. Grant Remote Control Access to Shared Screen via website not app

    5 votes

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  18. Add ability to remove "How was your meeting experience" survey when a meeting ends in RCV

    4 votes

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  19. 1 vote

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    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  20. Currently, the default setting for recorded meetings/videos is tiled. The customer desires the capability to edit this format, allowing them to enlarge or focus on the main tile featuring the speaker, host, or presentation.

    4 votes

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