1486 results found
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Integration for Enguard HIPAA-Compliant Email & Calendar
We are requesting a native integration or a secure API bridge for Enguard. This would allow:
Calendar Syncing: RingCentral to read Enguard calendar events so that scheduled meeting times automatically populate on the "Join" page and the "Upcoming" tab within the RingCentral app.
Enhanced HIPAA Workflow: Users in the medical field could remain within their secure email environment (Enguard) while still enjoying the automated scheduling features RingCentral provides to users of less secure platforms.
Manual workarounds (copying/pasting links and manually typing dates into emails) increase the risk of human error and provide a less professional experience for patients. As HIPAA…
1 vote -
Request is to not ring the CQ agents after pressing "Ignore" button even if the CQ ring settings is set to Simultaneous.
Request is to not ring the CQ agents after pressing "Ignore" button even if the CQ ring settings is set to Simultaneous.
4 votes -
Visual indicator for when saved recordings in the RC app have been shared (via link, etc.)
When you are viewing saved recordings in the RC App (under Video -> Recordings), there is the ability to share those recordings (using the "Share Materials" button for the highlighted recording). You can share them as a link. But then later on, when you go back to viewing the list of saved recordings, there is no easy way (such as a visual indicator in the list of saved recordings) to see which have been shared (via link, etc.). This is something that should exist (example: it exists in OneDrive when you share a file or folder).
1 vote -
RCV - Option to use Whiteboard in RingCentral Desktop app
After the recent RCV updates, the option to use Whiteboard is no longer available. Hopefully, the option will return in the desktop app version.
1 vote -
We need the ability to Delete Video Invitations, Block Video Invitations, and Flag Video Invitations as SPAM
Recently I am receiving a steady flow of fraudulent scams in the form of Video Invitations under the Video tab of the Ring Central App. These invitations are originating from Ring Central Subscribers who are abusing the system to put fraudulent messages in front of your customers.
Yet the Video invitation queue offers no ability to edit the list - no delete, no blocking, and most important, no flagging as spam.
Without any ability to edit the invitation list we are bothered by alerts on our devices from these scammers invitations. There is no way to stop these notifications without…
1 vote -
Allow Participants To Allow Camera And Audio Settings Before Starting Meetings And Keep Them On
I do a lot of telemedicine video visits, and I have noticed that too many of my patients struggle with getting their audio set up and/or allowing the video to run. As a result, when I allow them to join the meeting, we often spend (waste) 5 minutes for technical reasons and this reduces the time for the actual appointment conversation. It would be nice if they can allow their camera and audio before they join and those settings stay set so they do not have to fumble with them again after they join.
2 votes -
Require Re-Admittance for Participants Rejoining via Personal Meeting ID or Link
Description:
Currently, when using a personal meeting link or personal meeting ID, participants who have previously joined a meeting can rejoin automatically without being admitted, even if the host has locked the meeting.We would like to request a feature enhancement that ensures all participants—regardless of prior attendance—are required to be admitted by the host when rejoining a meeting using the same personal meeting link or ID.
This improvement would enhance meeting security, prevent unintended re-entry, and give hosts full control over who joins each session.
Use Case / Benefit:
Prevents unauthorized re-entry to sensitive or private meetings.
Gives hosts…3 votes -
Ability to Toggle the "All-new RingCentral Video Meetings" Feature Account-Wide
Current Behavior:
The "All-new RingCentral Video Meetings" feature is currently in beta and can only be enabled or disabled on a per-user basis.
Requested Enhancement:
Provide administrators with the ability to enable or disable the "All-new RingCentral Video Meetings" feature at the account level, allowing the setting to be applied to all users simultaneously.
1 vote -
Video Recording Visibility for Admins
Currently, direct access to other users’ video meeting recordings is not available under standard permissions.
There are use cases where authorized access to these recordings is necessary. It would be helpful to have an option for admins (or designated roles) to view or manage recordings across users.
Suggested Solution:
Add admin-level permissions to access user recordings
Allow role-based access control for recordings
Provide a centralized recording management featureThis would improve flexibility and support important internal workflows while maintaining proper access control.
2 votes -
Post Video Meeting (RCV) Redirecting Link
This is regarding Case #31106785.
The customer reported that third-party participants who join their personal video meetings via shared links are being redirected to the RingCentral video meeting with the AI sales page after exiting the session.
The customer would like to inquire whether it is possible to customize this behavior, specifically to redirect participants to their own business website instead of the default RingCentral page.
4 votes -
Ability to have the option to manualy delete the upcoming video meeting.
Ability to manually delete an upcoming video meeting as an optional feature.
1 vote -
Enable self-muting shortcut
Enable self-muting using the space bar or another keyboard shortcut for easier access, rather than solely clicking the microphone icon.
1 vote -
ringcentral video meeting
Need to have the saved video under meeting to show on filmstrip or speaker view. When tested under mobile app, the saved video under filmstrip view showed it still on Gallery view.
1 vote -
start personal meeting on ios
start personal meeting on IOS
1 vote -
RingCentral Webinars - Request Control of "Host and Panalist" Screen Share
Currently, our B2B sessions involve external guest experts, and because there is no 'Slide Control' or 'Remote Control' feature for panelists, we are forced to stop our presentations mid-way to switch screen shares.
This functionality is standard in Zoom, Microsoft Teams, and even the basic RingCentral Video tier, yet it is absent from the paid Professional Webinar tier. If security is the primary concern, I suggest implementing a 'neutral' file repository within the webinar where PPT/PDF files can be uploaded and shared by all hosts/panelists. This would allow for seamless transitions and remote control of the host’s screen, which is…
1 vote -
download meeting transcript in RC mobile app
Currently, only participants who join the meeting on the desktop and web app can download and copy the meeting transcripts.
Requested Enhancement: Enable participants who join the meeting on the mobile app to download and copy the meeting transcripts.
1 vote -
ability to add attachment to the follow up auto email and filter the attendees that get the recording
ability to add attachment to the follow up auto email and filter the attendees that get the recording
1 vote -
Remote Control for All-New RingCentral Video Meetings
There should be a Remote Control option when doing screen-share sessions in the All-new RingCentral Video Meetings.
4 votes -
See more than 1 shared screen
More than 1 person can share their screen and you are able to click each one to bounce back and forth or be able to pop them out
1 vote -
please add sound effects in ring central to that I can add my own noices like horn or applause or any noise I would like.
Put sound effects in calls and video where I can create a sound panel with sound effects and play them with the push of a button.
1 vote
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