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1396 results found

  1. Ability to hide the number of Participants in a Video Meeting. (i.e., three people in your webinar is a bad look.)

    1 vote
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  2. It would be great if AI Notes is implemented on Max Agent while RingCentral App/Dialer is a taking notes for agent easier.

    2 votes
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  3. Want to be able to remove the standard users to have the ability to delete recorded meetings. Want it for admin and quality purposes

    1 vote
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  4. Looking for a Badge on the Ringcentral App Icon in MS Teams if the user is not signed in or there is any other Ringcentral issue.
    In our environment it goes unnoticed and therefore users can miss important calls as they are unaware and the App is not signed in or has any issues.

    1 vote
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  5. By default, would like to be offered a few nice aesthetic office space virtual backgrounds. We currently only are offered one that looks like you're literally sitting on the conference room table, so it doesn't look realistic. I found nice ones online, but you have to pay to use them; it'd be nice if Ring offered them by default.

    11 votes
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  6. It would be very helpful if customers can have the option to generate transcript if the past recorded video meeting does not generate a transcription and the summary automatically.

    1 vote
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  7. It is critical that im able to search for the participant (not by the host) in a video conference within a date range).
    3/3/2025 7:02 PM 3/3/2025 7:50 PM

    l am providing a video conference service where participants have to attend a certain number of times. I want to be able to search for a participant within a date range to verify they have attended the minimum number of video conferences.

    1 vote
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  8. Create a plugin system and API for a RCV, enabling users to add mini-applications directly into meetings. Examples include poker planning, collaborative whiteboards, or custom tools. This platform would enhance meeting functionality, increase user engagement, and open up new possibilities for collaboration and productivity.

    1 vote
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  9. Currently when we are in ring central meeting all day it moves the status of all employees to "in meeting" which does the agency owner no good. I need to see who is available to answer calls and be able to question when they don't. Please allow us to be in meeting all day yet still show AVAILABLE as the status for each employee unless they are otherwise busy

    1 vote
    New  ·  1 comment  ·  Video Meetings (RCV)  ·  Admin →
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  10. Allow participants to choose their own breakout rooms and move to other rooms as they choose.

    1 vote
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  11. Patrick Mirville from Simpay requested to have a feature regarding a button to press when a caller doesn't want to hear the hold music or to stop it.

    1 vote
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  12. Conference Room for H.323 Supported for RCV

    Conference room H.323/SIP Rooms gone from RC Meeting invites, RC Meetings had been deprecated and we appear to be on RC Video now and as told that only SIP is supported for RCV.

    5 votes
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  13. I’d love to see an enhancement to RingCentral Video’s breakout room functionality that allows participants to self-select and move freely between breakout rooms without host intervention.

    Currently, the host has to assign participants, which slows down dynamic team discussions. In my team’s workflow, we often need to jump between multiple breakout rooms (3-4) for quick one-on-one conversations with different team members throughout a meeting. It would be extremely helpful if participants could select their own breakout room on demand—similar to how some other platforms handle this feature.

    1 vote
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  14. Right now you can only disable waiting rooms and allow users to join before you on a meeting by meeting basis. There should be a default setting to allow this to be the global setting for new meetings.

    2 votes
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  15. Right now only meetings that are linked with outlook populate on the "Upcoming Meetings" display. If you schedule something it should be there regardless... For instance, I create a meeting and then I just text my friend the meeting ID and they join via the Web... that meeting should still be tracked within the Ring Central Application.

    2 votes
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  16. When a user downloads the RingCentral desktop app installation for a RingCentral video meeting for the enhanced screen sharing experience, the .exe that is downloaded contains additional configuration information including RingCentraltype=videoconf=PersonalMeetingName.exe. After the .exe installer is ran, the participant is not automatically launched into the meeting. The user must then click "Join a Meeting" in the RC desktop app, or else click the meeting link in the email again to be taken into the meeting.

    If the .exe used to install the RC desktop app includes the additional "type=video_conf=PersonalMeetingName" the user should be taken directly into the meeting…

    1 vote
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  17. A guest user is not able to join a RingCentral Video Meeting from the RingCentral desktop app using a personal meeting name when clicking "Join A Meeting"--they receive an "Invalid Meeting ID" message. The meeting name can be used to join a RingCentral Video Meeting in a web browser, or if the user has a RingCentral account and is signed into the RingCentral Desktop App.

    We largely use RingCentral Video Meetings for Remote Control of customer screens, which requires using the RingCentral desktop app on the customer system. Allowing customers to join using a personal meeting name in the RingCentral…

    1 vote
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  18. Would like to request if possible to increase the time limit exceeding 2 hours where post-meeting
    can provide transcript and materials to be access and downloaded.

    3 votes
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  19. put back the floating video screen when minimizing video.

    3 votes
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  20. Have the option to shorten a video recording without using 3rd party video editing software.

    1 vote
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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