1393 results found
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Translation UX
Even RC employees are struggling with UX with translation feature for Q&A, so next points:
- can translation be set to default language of customer? by his/her RC settings
- make this feature more user-friendly in Webinars UI, for now it's not so native and takes time to point colleagues to exact button14 votes -
Pre-Recorded Message Feature for User Extensions
The proposed feature entails integrating a pre-recorded message functionality tailored specifically for user extensions within the RingCentral system. This addition aims to address the need for delivering essential messages, such as data protection notices, directly during calls made to user extensions.
Currently, while there exists an option to utilize pre-recorded messages within IVR menus for calls routed through the main number, there lacks a solution for playing pre-recorded messages during calls on user extensions. This feature enhancement seeks to fill this gap by allowing users to play pre-recorded messages seamlessly within the context of ongoing calls on their extensions.
By…
3 votes -
Billing Contact info to send notifications to multiple email addresses
- Our customer called and he also wants to receive RingCentral offers and billing updates like how is the email in billing contact info is receiving updates.
- Educate cx that the billing contact info can only take one email putting multiple emails to its box is a feature request
1 vote -
A video can play automatically when someone logins to video call
A video can play automatically when someone logins to video call
1 vote -
Synchronization of External Shared Contacts in RingCentral Mobile App
We request an enhancement to the RingCentral mobile app to ensure seamless synchronization of external shared contacts. Currently, users are experiencing issues where newly added external contacts do not appear in the mobile app without manual intervention such as device restarts or cache clearing. This inconvenience affects productivity, particularly for large teams. We seek a solution that automatically updates shared contacts across all devices without the need for user intervention, ensuring accurate and up-to-date contact information for all users.
5 votes -
Change voicemail greeting
Ability to change voicemail greetings online without the need to enable the 'Screening, Greeting, & Hold Music'
1 vote -
Test
Test
1 vote -
feedback
test
1 vote -
Switch Bluetooth headset when switching meeting from desktop to mobile.
On the desktop I am on a meeting/Webinar. I am paired with Bluetooth headset on the desktop. Now I want to switch to Mobile device for the meeting/webinar. Today I need to unpair BLE headset on desktop and repair it on mobile.
The feature request is to automatically unpair the BLE headset from desktop and pair it with Mobile and vice versa.
5 votes -
Disable require password for Personal Meetings in the Admin Portal
So far, we only have the option to enable/disable the 'Require Password' option for Scheduled Meetings on the Admin Portal.
It would be great if we had the option to also enable/disable the 'Require Password' option for Personal Meetings in the Admin Portal instead of just having the option on the RingCentral app wherein the users need to configure the setting on their own. Admins should have the option to enable/disable this feature, not just for scheduled meetings but for Personal meetings as well.6 votes -
Replay Option For Ongoing Webinar
I joined a webinar today which was a very good session however I missed 15 minutes of the webinar and I badly want to watch the part that I missed right away because I believe those are very important parts, however, we do not have the feature that will allow us to somehow replay the part that is already done in webinar realtime.
1 vote -
center stage
Subject: Feature Suggestion: Integration of Apple's Center Stage for Enhanced Video Engagement
Dear RingCentral Team,
I hope this message finds you well. As a dedicated user of RingCentral, I've been consistently impressed by the platform's commitment to delivering cutting-edge features that enhance our communication experience. Today, I'd like to propose the integration of Apple's Center Stage technology into RingCentral's video conferencing services.
Center Stage uses the ultra-wide camera on Apple devices to automatically keep users perfectly framed during video calls. This technology makes video interactions more dynamic and engaging by adjusting the frame as the user moves. Such a feature…
1 vote -
Remote help during breakout rooms.
Remote help during breakout rooms. We use breakout rooms to accommodate helpdesk support teams. It would be great to provide remote assist
1 vote -
Allow Fellow’s Companion to join my RingCentral meetings.
Integrate Fellows with RingCentral. I can use this with all other meeting platforms but I cannot invite to my RC meetings. Teams, Zoom, Google meet... https://fellow.app/features/companion-mode/ Pleeeaaassseee! :)
1 vote -
Option to do share screen without starting a video call.
I just need to find out if I'm able to share my screen with another ring user without having to do a call or video each time.
1 vote -
Schedule Automatic Deletion of Video Meeting Recordings
a way to schedule automatic deletion of video meeting recordings after a certain period of time for all our users
2 votes -
Create ability to reorder top icons on messaging tab
Allow the user to reorder these icons - my preference would be @mentions ahead of reminders for instance
3 votes -
Be able to pre-upload a video to stream into meeting
BlueJeans had this incredibly useful function where you could upload a video file, typically .mp4 format and then play that video for all participants on demand. This allowed for smooth presentations of video clips in a video call. Additionally it would be REALLY nice if you could pre-buffer a Youtube or similar clip so it would play smoothly to the participants on a call.
1 vote -
0 votes
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RC Video Options to Mirror Zoom
In Zoom, there is an option to share both monitors simultaneously. This is currently NOT an option in RC Video, even though it is powered by Zoom. I would LOVE to see this offered! From a training perspective, it would be EXTREMELY HELPFUL!!!
1 vote
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