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  1. When screen sharing, the participant window turns into "always on top" mode, which makes it difficult to navigate other windows, and doesn't allow screenshots. This window should not be set to be always on top, or there should be an option to disable always on top for it.

    1 vote

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  2. One of our customers has been having issues with their Video Quality. The recommendation is to have the User Enable their HD Video. The company has 1200 users. Instructing people one by one is not exactly efficient or sustainable. The customer request is to have a global setting to enable HD video across the organisation.

    3 votes

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  3. Allow hosts to manage, control, view multiple breakout rooms at the same time. As a host, after I move participants into breakout rooms, I would like to be able to view what is happening in the breakout room without needing to join them. In a perfect world, I would be able to project an image or a video into a breakout room without needing to join them. A golden star level would be ability to speak into a specific breakout room (the way intercom works in schools) without joining the room or loosing view of other rooms

    1 vote

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  4. Example: Main task: write report - team A, Sub task 1: get numbers - team member A, sub task 2 write section B - team member B, Sub task 3: finalize report - Team member C,

    Main task is complete after all subtasks are completed by team members.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  5. Whenever we are sharing screen, there is no option to minimize the options on top. We can only move it left to right, top to bottom. It would be better if it has the option just like with Zoom to minimize those options.

    I attached the screenshot of what options I am talking about.

    2 votes

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  6. Please build a one time link generator and scheduler! Currently we pay a lot of money for Calendly subscriptions just for this feature and it would provide a lot of value to us and a majority of your users if Ring Central could implement it. We want a scheduler that will generate a one time use link that we can send to clients. When the client clicks on the link, a scheduler will pop up with available appointment times for that user/employee in which the client can then book a time. We only want this link to be available for…

    1 vote

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  7. Ability to change the speaker box and display box sizes during webinar - sometimes I want to focus on the speaker, sometimes the content. I want to be able to make realtime changes to the screen space being used for content and speakers.

    1 vote

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    0 comments  ·  Webinar  ·  Admin →
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  8. The customer would like to have the ability to recover deleted RCV.

    4 votes

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  9. Today when I share my screen and select record I have two toolbars, one small toolbar at the top of the screen, this toolbar is perfect. I can slide it to the side if I need to get to a tab in a web page while sharing. Now the other participant panel is less that ideal. It take up too much room and I am constantly moving it to show something. Before you say, well you should use two monitors I will kindly ask that the floating toolbar simply be collapsed into the the top tool bar. A nice tough…

    1 vote

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  10. THe potential client using free video feature of RingCentral wanted to have an easier access of the meeting ID. Like having a video meeting invite banner when they log in.

    1 vote

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  11. Old employee set up a re-occuring link for a meeting. She is no longer with the company but her link is still active and in everyone's RingCentral meetings list.

    2 votes

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  12. When joining a webinar, my default status stays green. Can we implement our status to change to busy, as and when on a webinar?

    1 vote

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    0 comments  ·  Webinar  ·  Admin →
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  13. We use a member database where our members can register for the events/webinars that we host. We would like to provide a clickable link in our registration confirmation emails that allow attendees to add the event to their preferred calendar.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. RC users should be able to put in their normal working hours into their RC profile. Any messages or calls outside of their posted hours are flagged. People will then have the option to either continue the call or message OR schedule a message for the following day that the employee works. This would enhance work/life balance for everyone as it will cause pause and reconsideration.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. User still utilized RingCentral Meetings for video meeting and this has limited the remote control. This should still be available while RingCentral meeting is in transition to RingCentral video.

    3 votes

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  16. 1 vote

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  17. Rooms appliance only allows connection to RingCentral meetings. This is a major inconvenience in the event that we need to join a video meeting from a different provider such as Teams, Webex, or ZOOM.

    Please find a way to allow Rooms appliance to connect to other meetings and not just Call in.

    3 votes

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    1 comment  ·  Rooms  ·  Admin →
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  18. Need to have the ability to use the same team name when scheduling a video meeting because we are a medical clinic and would need to schedule the meeting with the patient's name.

    1 vote

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  19. when using the call in to ring central then press 3 to dial out, The system does give enough time and cuts you off before you can finish.

    2 votes

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  20. Currently RCV allows sharing of full screen or a given app. However, when user has a high resolution monitor (eg 4k/8k), sharing fullscreen means the viewers may not be able to see the screen clearly as it's downscaled to say a FHD display. On the other hand, sharing only 1 app at a time means user has to unshare and share diff apps if their requirement needs multiple apps to be displayed.

    Enabling part of the screen share mitigates this by
    1. Sharing a FHD sized part of screen so that users with all sort of screen sizes are accommodated …

    1 vote

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