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1350 results found

  1. 1 vote
    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  2. Whenever I have a video call, it often automatically connects to my phone camera, and I always have to manually change it to my laptop camera. Please have an option where I can remove my phone camera from the list.

    1 vote
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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    • is there any solutions for removing the visibility of names in the waiting room.
    2 votes
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  3. Avoid getting lost during important meets that happen to deal with temporarily unstable internet - by having an adaptive incoming video OR offering a choice to attendees to disable/resume an incoming video to combat an altering internet.

    1. Automatic method - disappearance/appearance of an incoming video:
      The current set up prompts "screensharing will automatically resume once the network connectivity improves."
      Likewise, we can have similar feature for the incoming video insofar as the network bandwidth supports and then throw a prompt "incoming video will automatically resume once the network connectivity improves." Thus prevent a break in business continuity and make the…

    1 vote
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  4. Monitor Only for meetings as super admin without the user's knowledge that the admin is in the meeting.

    3 votes
    New  ·  1 comment  ·  Video Meetings (RCV)  ·  Admin →
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  5. The ability to sort/filter "My Created Tasks" category in Workspace, to show Open Tasks only, will make it easier for team members to see what hasn't been actioned, and be able to follow up.

    There is currently a check box on the right side of the tasks, this should be it's own column to allow user to sort. Should be a simple fix :)

    1 vote
    New  ·  0 comments  ·  Other  ·  Admin →
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  6. For the video calling feature to be made available to none-migrated accounts (Video Provider: RCM/Zoom).

    3 votes
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  7. Adding outside links to follow up automated emails to attendees

    1 vote
    New  ·  0 comments  ·  Webinar  ·  Admin →
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  8. The customer requested the ability to manually add external contacts to the RingCentral app and make them available to all users without completing the template. The customer refused to fill out the template because they will be adding contacts daily.

    1 vote
    New  ·  0 comments  ·  Other  ·  Admin →
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  9. Allow Closed Caption box at bottom of screen to be moveable and/or pop-out so as to avoid video presentation difficulties. This could also be done with Chats.

    1 vote
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  10. We should be able to add users without extensions. There is something to be said about the convenience of having users on the account. You can easily share recordings to them. However, it is too risky that they will incur unauthorized charges on the account if they have extensions. There should be a way that we can have the best of both worlds, adding users with restrictions.

    1 vote
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  11. Customer is requesting video monitoring for his employees

    1 vote
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  12. Feature Request : ability to change line 1 and line 2 presence for Deskphones

    Details : to have the ability to change the line 2 key to allow another user to take its place or unassign it

    Current behavior : Line 1 and Line 2 is locked by default to the users

    Brand : BT Business

    7 votes
    New  ·  0 comments  ·  Other  ·  Admin →
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  13. Currently, when a video meeting is being recorded the meeting recording displays the video as cut and does not show the entire video as captured on camera. This feature needs to be added to RingCentral as it is essential to capture all the details of the meeting and all parts of the video.

    4 votes
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  14. As an admin I need the ability to export all of my teams meetings transcriptions in bulk over a period of time.

    2 votes
    New  ·  1 comment  ·  Accessibility  ·  Admin →
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  15. The Webinar for Meeting does have an option to set up recurring sessions: https://support.ringcentral.com/article-v2/9312.html?brand=RC_US&product=RingCentral_Meetings_Webinar&language=en_US

    It would be helpful if we will have the same capability in Webinar for RCV

    10 votes
    New  ·  0 comments  ·  Webinar  ·  Admin →
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  16. They would like to add a specific screen that will stay during video meeting for sign language interpreters.

    Requesting to add a separate screen for sign language interpreter.

    2 votes
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  17. 1 vote
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  18. Some colleagues have bad internet connection, so, reducing the video quality would help to get better audio

    1 vote
    New  ·  0 comments  ·  Webinar  ·  Admin →
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  19. AirPods Max allows you to mute/unmute by pressing the digital crown or end call by pressing it twice. This is supported on our mobile client, but does not work on our desktop client

    1 vote
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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