1469 results found
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Allow Participants to annotate on a shared screen while presenter is not annotating
Currently, the presenter has to click the annotate button, and cannot move or interact with their screen while it is clicked. They can only annotate on the screen. In RCM, one could turn on annotating and still interact with their screen.
Our main use case is annotating on PowerPoints and having the presenter make the changes live while the annotations are being done and still on the screen.
2 votes -
Share phone screen
Sharing device screen from RingCentral Desktop app.
In RingCentral Meetings, we were able to click share screen and share the screen from devices, like an iPhone. We would love to have that ability on RingCentral Videos.
2 votes -
webinar should have possibility to open presentation to full screen and hide pictures of people
I see too small picture of presentation. And half of screen occupied pictures of people. It is inconvinient ! I need to have possibility to hide pictures of people, like it made in Zoom for example.
1 vote -
Schedule text message specifically using outlook calendar
Customer already connect their outlook credentials , they wanted to have a way to set up a schedule text message using outlook calendar
Is there a way to send text message automatically using a outlook calend
2 votes -
Relogin required too often when adding RCV meetings to Outlook events
As a meeting host, I want to schedule my meetings as quickly as possible. Adding an RCV meeting to an Outlook meeting should be as simple as a single click. However, if the Scheduler's login token expires prematurely, adding an RCV meeting will require a relogin, making a 2-second operation take 2 minutes. That's not acceptable for a flow used multiple times every day.
Currently, the RC Scheduler in Outlook asks me to relogin every few weeks - and it always happens exactly when I need to schedule a meeting fast.
1 vote -
Option to add a recurring meeting someone else set up to the Ring app, instead of visiting the site they created with the link.
For a college course I'm in, the instructor uses the same link for the recurring meeting. I imagine mose courses do this. Would like to be able to click a button to add that link to the Ring app - since it is always open - so I can just go there, instead of opening a browser and navigating through five or six layers of the LMS to get to the link for the recurring class.
1 vote -
RingCentral Room Default Participant View
Whenever participants use the screenshare tool within the RingCentral Room Video meeting, the default video view is speaker and the we'd prefer to have the view go back to the gallery view since the meeting is leveraging a RC Room, which(to us) represents a larger meeting and in-person participants want to see all video participants on one screen/TV.
Essentially, we'd like to have the option to set the "default" participant view when using the RC Rooms product, as most of our RC Room meetings are typically hybrid and larger quantities of participants.1 voteAn IT admin can set a default participant layout for a room, applied on the latest RingCentral Rooms client. A customer-facing article for this setting is in progress. -
It would be helpful if there were an option for video meeting transcriptions in the desktop app to have a prompt for each file download.
It would be helpful if there were an option for video meeting transcriptions in the desktop app to have a prompt for each file download. This feature would allow users to always choose where to save downloaded files.
Currently, this feature in the RingCentral desktop app is only applicable for AI notes, and while the prompt works on the web app, most customers prefer to use the desktop app.
1 vote -
Send Later on RC Messages (Glip)
Send Later feature that will allow users to schedule the RC Message (Glip) to be sent at a later time. This will be helpful when the other person works off-hours. To respect others' time, we don't want to disturb them during their personal time.
3 votes -
Feature Request – Toolbar Controls During Presentation Mode
Description:
We would like to request a new functionality for the video conferencing service. Currently, when a user is presenting, the toolbar does not display the chat or audio controls. This limitation creates an issue in scenarios where the presenter needs to quickly mute/unmute themselves or share information through the chat without interrupting the presentation flow.At present, the presenter is forced to stop screen sharing in order to access the meeting controls (chat, audio, etc.), and then restart the presentation. This process disrupts the flow of the meeting and negatively impacts the overall user experience.
Justification:
This functionality is…6 votesWhile presenting, a host can reach chat and audio controls without leaving presentation mode, as part of the enhanced screen-share controls. Available in video meetings on the desktop app. See Using screen sharing in the new desktop experience. -
mute
Description:
We would like to request a new functionality for the video conferencing service. Currently, when a user is presenting, the toolbar does not display the chat or audio controls. This limitation creates an issue in scenarios where the presenter needs to quickly mute/unmute themselves or share information through the chat without interrupting the presentation flow.At present, the presenter is forced to stop screen sharing in order to access the meeting controls (chat, audio, etc.), and then restart the presentation. This process disrupts the flow of the meeting and negatively impacts the overall user experience.
Justification:
This functionality is…1 vote -
Feature Request – Easier Access to RingCentral Video Meeting Data (Attendee List & Info)
Request:
The customer is requesting a simplified way to access RingCentral Video meeting attendee lists and related meeting information.
Current Process:
Login as Admin → Reports → Analytics → Performance Reports → Meetings → Search by Meeting ID/User → Apply Date Filter → Download.
Customer Concern:
Compared to the older RingCentral Meetings interface, the current method is more complex and time-consuming. They find it hard to remember the path and would prefer an easier, more direct access point.Proposed Improvement:
Add a direct, one-click option within the RingCentral Video meeting dashboard to view/download attendee lists and meeting information without navigating…
1 vote -
Starred/Flagged Comments and Q&A Questions
What: Bring back starred comments/Q&A!
Why: With the new backstage platform, we can only highlight one comment or question at a time. Highlighting one comment makes sense for displaying on the screen for all attendees. However, starring multiple comments or questions where they fall in the larger chat or Q&A makes live Q&A much smoother when accumulating over the course of the event.
Where: Chat, Q&A tabs
Who: Everyone with backstage access, hosts, moderators, speakers should be able to star and unstar a comment or question.
Benefit: Time savings when locating Q&A or chats to review as a group; ease…2 votes -
Fix defect related to use of CTRL/SHIFT/ALT keys when accessing a fullscreen RDP session on a shared screen in RC meeting
Using CTRL/SHIFT/ALT keys results in temporarily loss of remote control of shared screen in RC meeting. Cannot use CTRL or SHIFT keys in RDP sessions on customer screen being shared and remote controlled in RC meeting. The orange remote control banner at the top of the RC meeting switches to "Wait to control [name's] screen" when one of those keys is hit, and then one second later remote control starts working again automatically. The workaround of adjusting the Local Resources -> Keyboard -> "Apply Windows key combinations" setting is not reliable. Constantly resizing the RDP session window from fullscreen to…
11 votes -
Adjust AI pronouns
The Ability to adjust how the AI determines the users gender if they are a "He" or as "She", this will help them address the agents correctly.
3 votes -
Accurate video meeting summary
I’ve been using both the Call Summary and Video Meeting Summary features, and I’ve found that the Call Summary delivers better results compared to the Video Meeting Summary. It would be beneficial if the Video Meeting Summary could be further enhanced or if there were settings available to fine-tune how the summaries are generated to improve accuracy and relevance.
8 votesAI Notes Is now Live !!
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What's New
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Automatically generates a concise summary of the discussion, allowing late joiners to catch up instantly without interrupting the flow.
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Learn More
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Shorter or Custom Webinar join links
The join links are very lengthy and with the random letters and numbers, it makes them look not so legit. Having the ability to customize the join link like we can with personal meetings would be great!
2 votes -
RingCentral Video meeting view settings
Posting this request in behalf of our Partner that is utilizing the RingCentral Video Meeting. Partner mentioned he wants to be able to make a pre-settings on the meetings for the participants to be on uniform view settings when someone is sharing their screen. View settings on Filmstrip, Speaker, or Gallery to be alligned for all the participants of the RCV.
6 votes -
We can allow MARKER feature on a video meeting.
I think we should allow some marker feature, using which any end user whom host has allowed to use marker to draw or highlight something on the shared screen. This way the other person need not to share his screen to highlight those details. Additionally it will make meeting more collaborative.
2 votes -
video meeting Transcription and summary without having to record the meeting
My video call meeting can't save transcriptions and notes summary if it's not recorded. We want the transcription and summary without having to record a video meeting.
5 votes
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