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  1. Keyboard shortcuts used to exist to kill audio or video in the previous RC. I had them mapped to one key on my keyboard each. That is 100x easier and faster than having to grab your mouse and mouse over to the audio and video buttons on the app. If there's a loud sudden background noise or you need to kill your video feed quickly just hit your keyboard shortcut. PLEASE bring this back. Thanks!

    5 votes

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  2. It would be helpful to have a courtesy time announcement that is automatically played for all participants so we do not have to step over someone talking/presenting. I would like to have options when setting this for each meeting (fixed time, based on meeting end, amount of time prior to end, etc).

    5 votes

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  3. It'd be helpful to be able to rearrange windows on a meeting screen. I like to have my window low or off to the side and have key peoples' windows near the top as it appear more natural to look at the top of the screen (where the camera sits on top of my monitor) rather than looking down in the bottom corner or whatever.

    5 votes

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    Planned  ·  0 comments  ·  Other  ·  Admin →
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  4. It would be nice to have a feature that allows share screen and monitor live calls at the same time using RingCentral Video on the same device.

    5 votes

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  5. Migrate the Advance Share options to RCV - large screens it's beneficial to share a portion and not all of it.

    5 votes

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  6. There is a limitation to RingCentral's voicemail-to-text transcription as described in this article: https://support.ringcentral.com/article/8045.html

    When the transcriptions occurs, only a partial transcription preview is included in the voice-to-text notification email (not full).

    It would be of great help to our business to receive the full transcription in the voice-to-text notificatino email, as this would allow us to read the entire transcription in the email itself, and we could avoid having to download the attached voicemail audio file, and listen to it in its entirely (as we must do for now) for long messages.

    This change would have a meaningful impact…

    5 votes

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  7. This is a comment I received following a webinar we recently hosted:"I experienced great difficulty getting on to the platform. It would be helpful if a link to confirm browser compatibility was sent out beforehand to registrants."

    5 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  8. Being able to download the recorded meetings/webinars in bulk (like a .zip file) or download all would be a great, instead of having to download all meetings one-by-on-by-one. Currently when going to the recorded meetings in the admin settings, we don't have the ability to do so or to at least select multiple meetings to download at the same time.

    5 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  9. This option would be efficient for people who needs to share two screens at the same time.

    5 votes

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  10. The old RC meetings rooms had great airplay compatibility. Our employees use it daily in our conference rooms. We are unable to roll out the new RC Video Rooms since airplay is NOT an option yet. PLEASE add it for the next release. Thanks

    5 votes

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  11. We have set up a lot of meetings ahead of time using RCM, and now that we're migrating to RCV, we are unable to join existing RCM Links using RCV. We can do this at the moment but once migration is complete, all existing scheduled RCM meetings won't be usable anymore. A feature that would be able to toggle between the two meeting platform will really help us once migration is completed.

    5 votes

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  12. Teams, Zoom and Webex all support Barco Clickshare Devices, because RingCentral Rooms does not currently support the Clickshare device, users are unable to pass the clickshare around the room and reshare content.

    5 votes

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    Under Review  ·  1 comment  ·  Rooms  ·  Admin →
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  13. I plan meetings for my team and will send invites on their behalf. Customer will share their screen, but my teammate, even though I sent invite from their profile, does not allow them to request control.

    5 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  14. I need webinars to contain breakout rooms, preferably with links that participants can click on, so that my cohost doesn't have to assign each person into a breakout room. Breakout rooms are currently only available in Video Meetings, but this doesn't help me for my Webinar 500 subscription. Most webinars these days will need breakout rooms, especially for professional development.

    5 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  15. perhaps this is available and simply not activated, but a timer for the video calls and a history listing the length of each call would be invaluable

    5 votes

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  16. Currently, when you download a video meeting, the MP4 file's timestamp is in Coordinated Universal Time (UTC). This can cause a discrepancy if your local timezone is different from UTC, as the timestamp displayed will not match your local time. The customer would like a feature that allows the downloaded video meeting to have timestamps synchronized for both the transcript and the MP4 file, and to reflect the local timezone rather than the server's UTC time.

    4 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  17. Include the scheduled meeting in RCV in workspace where the tasks and events are listed instead of showing it in the Video Tab

    4 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  18. put back the floating video screen when minimizing video.

    4 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  19. End user's meetings are all immediate and non-scheduled with about 30 clients per day as a therapist
    Need the old feature of staying on the video meeting while waiting for the client

    4 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  20. To improve the user experience for both hosts and attendees, we recommend adding a default reminder of 15 minutes before the session begins to the calendar invitations generated for webinars. Currently, the calendar invites do not include any reminder, which can lead to users forgetting or missing the session. By implementing this change, attendees will receive a timely reminder, increasing attendance and reducing the likelihood of missed sessions. This feature can be set as a default but should also remain customizable for those who prefer to modify or remove the reminder as needed.

    4 votes

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    New  ·  1 comment  ·  Webinar  ·  Admin →
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