1308 results found
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Allow Host to See Film Strip View of Participants on screen when screen sharing in RCV
Customer uses RingCentral to host training sessions for their end users. The trainers would like to be able to see a film strip view of the participants whilst sharing the screen during a training session so that they can tell whether they are engaging the audience. This would be particularly useful whilst working from home with only one screen.
4 votes -
In Meeting Video Options - Scrolling and/or Zoom increments
Currently viewing a presenter's screen can be very challenging. Fit to Window many times results in a very small image that's impossible to discern details. This is especially problematic when the presenter is running a high resolution and they are presenting small text i.e. a spreadsheet. The option of Original Size makes the image easy to see. However, the image is cropped to only see the center portion of the presenter's screen. The feature request is to add the ability to virtually scroll the presenter's screen image by moving the mouse to the screen borders. Additional Zoom in/out in incremental…
4 votes -
Add ability to allow users to set meeting to record while scheduling the meeting
RingCentral Meetings allowed for users to set automatic recording of a meeting at the time that they were scheduling a meeting / creating the meeting for the first time. This would allow the meeting to automatically start recording once the meeting started without the user having to remember to hit the record button. RingCentral Video does not have this feature and many of our staff have become accustomed to having this feature and are forgetting to record their meetings because they are accustomed to it doing this for them. Now that they have lost this ability, it has caused frustration…
4 votes -
Update status in app when in a webinar
Right now, I have the RingCentral app open and my status is "Available" while I'm in a RingCentral webinar as a participant. It would be great, while the app is open, to show some other status similar to a video status that automatically updates and lets my contacts know that I'm not available, but in a "video" meeting. It would be a bonus if there was an icon instead of just a red circle, so that there was more information provided to all contacts.
4 votes -
Stream meetings to Social media
Please create an easy way to be able to stream meetings to social media like youtube.com, facebook.com and the like.Our organization like many others have public meetings and with the new normal of hybrid meeting environments allowing us to stream to social media allows for more of the public to have access to those public meetings.
4 votes -
Allow presenter to "spotlight" their mouse in RC Video meeting (RC Meetings feature)
RC Meetings had the following feature: Show a specifically colored (ideally red) icon with the mouse to "highlight" certain areas on the screen. This feature was in the area where you can also "mark up" the screen to draw circles to indicate certain areas. Additionally allow the mouse to be clicked when using this feature.
4 votes -
Ending a conference call with certain members without having to end the whole call
I would like to be able to end a conference call with just a couple people without having to end the whole call.
4 votes -
Download the meeting recordings for users by an admin
It will be much easier for an admin to have the option to download meeting recordings for a user.
4 votes -
Change Names
For our company, it is key that we are able to change people's names for privacy reasons. The caller should be able to change when they come in and the Host should always have access to change it. Privacy is key when working with attorneys!
4 votes -
monitor only for meetings
Monitor Only for meetings as super admin without the user's knowledge that the admin is in the meeting.
3 votes -
Video Calling Feature for none-migrated accounts
For the video calling feature to be made available to none-migrated accounts (Video Provider: RCM/Zoom).
3 votes -
modifying task without duplication
Ability to edit or modify the task by the creator or member without it creating a duplicate that causes confusion.
3 votesNeeds More Information ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hello, we need additional information about this request. While editing the task, or assigning a new Assignee, there a post created in the team, but it does not duplicate the task itself in our testing. Is this not the experience you are seeing? Please let us know more, and attach screenshots if possible. Thank you!
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Allow Admins to Enable HD Video for their Users
One of our customers has been having issues with their Video Quality. The recommendation is to have the User Enable their HD Video. The company has 1200 users. Instructing people one by one is not exactly efficient or sustainable. The customer request is to have a global setting to enable HD video across the organisation.
3 votes -
Remote Control for RCM via browser
User still utilized RingCentral Meetings for video meeting and this has limited the remote control. This should still be available while RingCentral meeting is in transition to RingCentral video.
3 votes -
Allow Rooms device to connect to other providers meetings
Rooms appliance only allows connection to RingCentral meetings. This is a major inconvenience in the event that we need to join a video meeting from a different provider such as Teams, Webex, or ZOOM.
Please find a way to allow Rooms appliance to connect to other meetings and not just Call in.
3 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
As of August 2024, Rooms can now join Teams meetings using SIP Guest Join, if the SIP join details are not provided in the meeting invitation.
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Call Monitoring
Adding call monitoring to a User group in the RingCentral portal, does not allow you to edit the call monitoring features. It will be great to add call recording that only allows Listen only.
3 votes -
Pre-Recorded Message Feature for User Extensions
The proposed feature entails integrating a pre-recorded message functionality tailored specifically for user extensions within the RingCentral system. This addition aims to address the need for delivering essential messages, such as data protection notices, directly during calls made to user extensions.
Currently, while there exists an option to utilize pre-recorded messages within IVR menus for calls routed through the main number, there lacks a solution for playing pre-recorded messages during calls on user extensions. This feature enhancement seeks to fill this gap by allowing users to play pre-recorded messages seamlessly within the context of ongoing calls on their extensions.
By…
3 votes -
Create ability to reorder top icons on messaging tab
Allow the user to reorder these icons - my preference would be @mentions ahead of reminders for instance
3 votes -
Co-Browse within RCV
The ask is to be able to co-browse with RCV. Benefits:
- make it possible for every user to co-browse website together to
see the cursor of another person who is sharing, irrespective of
web browser or operating system in usage.
- no need for a screen sharing website, desktop sharing, or external
application. Co browsing controls the tab on which the user is
asking for help.
- enables two or more people located in different locations to
interact through the same webpage/browser session with no need
for logging-in or downloading plug-ins.
- able to participate in co-browsing using any…3 votes -
Alternative host for Webinars and Meetings
Ability to schedule a Webinar or Meeting and securely assign an alternative host that can open and run the meeting as the host when the "real" host isn't going to join.
3 votes
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