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  1. Being able to download the recorded meetings/webinars in bulk (like a .zip file) or download all would be a great, instead of having to download all meetings one-by-on-by-one. Currently when going to the recorded meetings in the admin settings, we don't have the ability to do so or to at least select multiple meetings to download at the same time.

    5 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  2. The old RC meetings rooms had great airplay compatibility. Our employees use it daily in our conference rooms. We are unable to roll out the new RC Video Rooms since airplay is NOT an option yet. PLEASE add it for the next release. Thanks

    5 votes

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    0 comments  ·  Rooms  ·  Admin →
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    Guests can wirelessly share content and audio from an Apple device — iPhone, iPad, or Mac — to an Android or Windows Room using AirPlay, both in and outside of a meeting, by entering a short pairing code. Available in RingCentral Rooms. One thing to note: AirPlay relies on the Room and the Apple device discovering each other on the same network, so it depends on the room's network setup. See Screen sharing with AirPlay in RingCentral Rooms.


  3. Teams, Zoom and Webex all support Barco Clickshare Devices, because RingCentral Rooms does not currently support the Clickshare device, users are unable to pass the clickshare around the room and reshare content.

    5 votes

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    Under Review  ·  1 comment  ·  Rooms  ·  Admin →
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  4. I plan meetings for my team and will send invites on their behalf. Customer will share their screen, but my teammate, even though I sent invite from their profile, does not allow them to request control.

    5 votes

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  5. For our company, it is key that we are able to change people's names for privacy reasons. The caller should be able to change when they come in and the Host should always have access to change it. Privacy is key when working with attorneys!

    5 votes

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  6. I need webinars to contain breakout rooms, preferably with links that participants can click on, so that my cohost doesn't have to assign each person into a breakout room. Breakout rooms are currently only available in Video Meetings, but this doesn't help me for my Webinar 500 subscription. Most webinars these days will need breakout rooms, especially for professional development.

    5 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  7. Please create an auto reply feature for after hours chat messaging. This system is set up for auto reply SMS text messaging but not for the messanger chat feature for both mobile app and desktop app.

    5 votes

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  8. perhaps this is available and simply not activated, but a timer for the video calls and a history listing the length of each call would be invaluable

    5 votes

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    1. Simplify the transition from a phone call to a video meeting. When I need to move a customer from a phone call to a video screen share, the current process requires navigating through multiple layers of clicking/screens and forming an email, which is inefficient. I understand that the customer is on their phone, but I should be able to launch a video session from my computer in a single step. There should then be a field to enter the customer's email address so RingCentral can automatically send them the meeting link invite not requiring me to pause the work that…
    4 votes

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    New  ·  1 comment  ·  Video Meetings (RCV)  ·  Admin →
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  9. Users joining via a mobile web browser are stuck using the phone's native receiver (earpiece) with terrible audio and have no interface button to switch to the loudspeaker, unlike the mobile app.

    4 votes

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  10. 4 votes

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  11. The customer has requested the ability to restrict video calling at the extension level. Specifically, if any extension user needs to initiate a video call, they should first require permission or approval from an administrator before being allowed to proceed.

    This functionality would help the customer enforce better control over video usage and ensure compliance with internal communication policies.

    4 votes

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  12. Request is to not ring the CQ agents after pressing "Ignore" button even if the CQ ring settings is set to Simultaneous.

    4 votes

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  13. Description:
    Currently, when using a personal meeting link or personal meeting ID, participants who have previously joined a meeting can rejoin automatically without being admitted, even if the host has locked the meeting.

    We would like to request a feature enhancement that ensures all participants—regardless of prior attendance—are required to be admitted by the host when rejoining a meeting using the same personal meeting link or ID.

    This improvement would enhance meeting security, prevent unintended re-entry, and give hosts full control over who joins each session.

    Use Case / Benefit:

    Prevents unauthorized re-entry to sensitive or private meetings.
    Gives hosts…

    4 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  14. Other carriers are supporting MMS for TFN (Toll-Free Numbers). I would like RingCentral to also support MMS for TFN.

    4 votes

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  15. ability to select or change the default pdf file format when downloading ringcentral video meeting transcript
    current default file is PDF it would be better to have an option such as txt file for download

    4 votes

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  16. A way to prevent external users from recording a meeting or webinar using AI tools. The customer wants internal staff to be the only attendees capable of recording or transcribing.

    4 votes

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  17. Our current VoIP setup successfully transmits the Caller ID phone number (ANI) when calling 911; however, the Caller ID name (CNAM) is not displaying to the PSAP.

    Local government inspectors now require that emergency calls made from businesses show both:

    The Caller ID number, and

    The company/Caller ID name

    Current Behavior

    ANI (phone number) is displayed correctly on 911 calls.

    ALI location information is provided.

    Caller ID Name (CNAM) does not appear.

    4 votes

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  18. Currently, when you download a video meeting, the MP4 file's timestamp is in Coordinated Universal Time (UTC). This can cause a discrepancy if your local timezone is different from UTC, as the timestamp displayed will not match your local time. The customer would like a feature that allows the downloaded video meeting to have timestamps synchronized for both the transcript and the MP4 file, and to reflect the local timezone rather than the server's UTC time.

    4 votes

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  19. Send Later feature that will allow users to schedule the RC Message (Glip) to be sent at a later time. This will be helpful when the other person works off-hours. To respect others' time, we don't want to disturb them during their personal time.

    4 votes

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