1501 results found
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Share screen and monitor live calls at the same time.
It would be nice to have a feature that allows share screen and monitor live calls at the same time using RingCentral Video on the same device.
5 votes -
Migrate the Advance Share options to RCV - large screens it's beneficial to share a portion and not all
Migrate the Advance Share options to RCV - large screens it's beneficial to share a portion and not all of it.
5 votes -
Display entire voicemail-to-text transcription in voice-to-text notification email
There is a limitation to RingCentral's voicemail-to-text transcription as described in this article: https://support.ringcentral.com/article/8045.html
When the transcriptions occurs, only a partial transcription preview is included in the voice-to-text notification email (not full).
It would be of great help to our business to receive the full transcription in the voice-to-text notificatino email, as this would allow us to read the entire transcription in the email itself, and we could avoid having to download the attached voicemail audio file, and listen to it in its entirely (as we must do for now) for long messages.
This change would have a meaningful impact…
5 votes -
It would be helpful if a link to confirm browser compatibility was sent out beforehand to registrants
This is a comment I received following a webinar we recently hosted:"I experienced great difficulty getting on to the platform. It would be helpful if a link to confirm browser compatibility was sent out beforehand to registrants."
5 votes -
The ability to download RC Meetings/Webinars in bulk instead of one by one.
Being able to download the recorded meetings/webinars in bulk (like a .zip file) or download all would be a great, instead of having to download all meetings one-by-on-by-one. Currently when going to the recorded meetings in the admin settings, we don't have the ability to do so or to at least select multiple meetings to download at the same time.
5 votes -
Add Airplay for RingCentral Video Rooms
The old RC meetings rooms had great airplay compatibility. Our employees use it daily in our conference rooms. We are unable to roll out the new RC Video Rooms since airplay is NOT an option yet. PLEASE add it for the next release. Thanks
5 votes -
Ability to Join RCM Links using RCV
We have set up a lot of meetings ahead of time using RCM, and now that we're migrating to RCV, we are unable to join existing RCM Links using RCV. We can do this at the moment but once migration is complete, all existing scheduled RCM meetings won't be usable anymore. A feature that would be able to toggle between the two meeting platform will really help us once migration is completed.
5 votes -
Please add Support for Barco Clickshare devices in RCV Rooms in line with competition
Teams, Zoom and Webex all support Barco Clickshare Devices, because RingCentral Rooms does not currently support the Clickshare device, users are unable to pass the clickshare around the room and reshare content.
5 votes -
Request Screen Control for host when invite sent from delegate
I plan meetings for my team and will send invites on their behalf. Customer will share their screen, but my teammate, even though I sent invite from their profile, does not allow them to request control.
5 votes -
Change Names
For our company, it is key that we are able to change people's names for privacy reasons. The caller should be able to change when they come in and the Host should always have access to change it. Privacy is key when working with attorneys!
5 votes -
Add Breakout Rooms for Webinar
I need webinars to contain breakout rooms, preferably with links that participants can click on, so that my cohost doesn't have to assign each person into a breakout room. Breakout rooms are currently only available in Video Meetings, but this doesn't help me for my Webinar 500 subscription. Most webinars these days will need breakout rooms, especially for professional development.
5 votes -
Auto reply for messenger chat
Please create an auto reply feature for after hours chat messaging. This system is set up for auto reply SMS text messaging but not for the messanger chat feature for both mobile app and desktop app.
5 votes -
Timer for Video calls
perhaps this is available and simply not activated, but a timer for the video calls and a history listing the length of each call would be invaluable
5 votes -
Video Calling Permission Control
The customer has requested the ability to restrict video calling at the extension level. Specifically, if any extension user needs to initiate a video call, they should first require permission or approval from an administrator before being allowed to proceed.
This functionality would help the customer enforce better control over video usage and ensure compliance with internal communication policies.
4 votes -
Request is to not ring the CQ agents after pressing "Ignore" button even if the CQ ring settings is set to Simultaneous.
Request is to not ring the CQ agents after pressing "Ignore" button even if the CQ ring settings is set to Simultaneous.
4 votes -
Post Video Meeting (RCV) Redirecting Link
This is regarding Case #31106785.
The customer reported that third-party participants who join their personal video meetings via shared links are being redirected to the RingCentral video meeting with the AI sales page after exiting the session.
The customer would like to inquire whether it is possible to customize this behavior, specifically to redirect participants to their own business website instead of the default RingCentral page.
4 votes -
MMS for Toll-free numbers
Other carriers are supporting MMS for TFN (Toll-Free Numbers). I would like RingCentral to also support MMS for TFN.
4 votes -
option to change transcript file type to txt file
ability to select or change the default pdf file format when downloading ringcentral video meeting transcript
current default file is PDF it would be better to have an option such as txt file for download4 votes -
Prevent external recording of video meetings or webinar
A way to prevent external users from recording a meeting or webinar using AI tools. The customer wants internal staff to be the only attendees capable of recording or transcribing.
4 votes -
Synchronize the timestap of the downloaded timestamp of the transcript and MP4 from a recorded video meeting
Currently, when you download a video meeting, the MP4 file's timestamp is in Coordinated Universal Time (UTC). This can cause a discrepancy if your local timezone is different from UTC, as the timestamp displayed will not match your local time. The customer would like a feature that allows the downloaded video meeting to have timestamps synchronized for both the transcript and the MP4 file, and to reflect the local timezone rather than the server's UTC time.
4 votes
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