1459 results found
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MMS for Toll-free numbers
Other carriers are supporting MMS for TFN (Toll-Free Numbers). I would like RingCentral to also support MMS for TFN.
4 votes -
Synchronize the timestap of the downloaded timestamp of the transcript and MP4 from a recorded video meeting
Currently, when you download a video meeting, the MP4 file's timestamp is in Coordinated Universal Time (UTC). This can cause a discrepancy if your local timezone is different from UTC, as the timestamp displayed will not match your local time. The customer would like a feature that allows the downloaded video meeting to have timestamps synchronized for both the transcript and the MP4 file, and to reflect the local timezone rather than the server's UTC time.
4 votes -
Add the scheduled meeting to the RingCentral app's workspace
Include the scheduled meeting in RCV in workspace where the tasks and events are listed instead of showing it in the Video Tab
4 votes -
Floating minimized video screen
put back the floating video screen when minimizing video.
4 votes -
Ability to stay and wait for immediate video meetings
End user's meetings are all immediate and non-scheduled with about 30 clients per day as a therapist
Need the old feature of staying on the video meeting while waiting for the client4 votes -
Webinar Calendar invite notification on calendar
To improve the user experience for both hosts and attendees, we recommend adding a default reminder of 15 minutes before the session begins to the calendar invitations generated for webinars. Currently, the calendar invites do not include any reminder, which can lead to users forgetting or missing the session. By implementing this change, attendees will receive a timely reminder, increasing attendance and reducing the likelihood of missed sessions. This feature can be set as a default but should also remain customizable for those who prefer to modify or remove the reminder as needed.
4 votes -
Change RCV Audio dial in number
Change default number in invite
Is there an option to change the default Audio telephone number the attendee can call in to a RC Video meeting? Its currently set to +1 (650) 4191505 United States (San Mateo, CA)
4 votes -
hands up feature when you are in a meeting want to talk without interupting
When a group of people in a meeting i would prefer we were able to raise your hand when wanting to ask a question etc.
4 votes -
The Annotation option in the Video Confernce sucks!!! When you were tied to Zoom we had an ability to choose shapes and colors that we could
When you were tied to Zoom there was the ability for us to choose a shape and the color of that shape when we were annotating in the video when sharing information. That made it easy for us to identify what we were focusing on. It had a pen feature, but I never used it. And I hate that I can't choose the color of the pen that I use. It is a light color and blends into the information we are sharing.
4 votes -
Allow Admins to Enable HD Video for their Users
One of our customers has been having issues with their Video Quality. The recommendation is to have the User Enable their HD Video. The company has 1200 users. Instructing people one by one is not exactly efficient or sustainable. The customer request is to have a global setting to enable HD video across the organisation.
4 votes -
Remote Control for RCM via browser
User still utilized RingCentral Meetings for video meeting and this has limited the remote control. This should still be available while RingCentral meeting is in transition to RingCentral video.
4 votes -
Allow Rooms device to connect to other providers meetings
Rooms appliance only allows connection to RingCentral meetings. This is a major inconvenience in the event that we need to join a video meeting from a different provider such as Teams, Webex, or ZOOM.
Please find a way to allow Rooms appliance to connect to other meetings and not just Call in.
4 votesAs of August 2024, Rooms can now join Teams meetings using SIP Guest Join, if the SIP join details are not provided in the meeting invitation.
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Call Monitoring
Adding call monitoring to a User group in the RingCentral portal, does not allow you to edit the call monitoring features. It will be great to add call recording that only allows Listen only.
4 votes -
Alternative host for Webinars and Meetings
Ability to schedule a Webinar or Meeting and securely assign an alternative host that can open and run the meeting as the host when the "real" host isn't going to join.
4 votes -
Alert user via RingEX message when RCV recording has been shared
Currently users receive an email with a link to a shared RCV recording. The suggestion is to also send the user a RingEX message with the information.
4 votes -
PSTN Support for RC Rooms
Some customers want their room system to support both inbound and outbound PSTN to allow for telephone calls but do not want to have a conference phone also in the room.
4 votes -
Webinar participant limit to >1000
There is a large number of participants required for things like IT Town Halls.
4 votes -
Video Layout - hide users not showing video.
Customers have asked to be able to hide partcipants not sharing video - ie. hide the avatars and move users sharing video up the list. If there is only 3 people sharing video make the video frames bigger and hide the avatars.
4 votes -
Support for Safari (mobile and desktop)
The request is to support the Safari browser, as then end-users will be able to join meetings without the need to install anything other than stock applications.
4 votes -
Allow comments/sentence/disclosure for compliance on RCV for Meeting Invite
1500 users for video. Customer is currently using Zoom but mainly uses Teams and also has some Webex. All three provide a disclosure when an invite is sent and this is so for compliance. This is important for the financial services organizations. I would assume education, healthcare, and any government sector will require these.
4 votes
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