1473 results found
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1 vote
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Let us have note taking capability AND let us link to our Outlook calendar!
Let us have note taking capability AND let us link to our Outlook calendar!
I also want my meeting to pop out in a smaller individual video window like it did before.
Allstate agency
1 vote -
Unified Voicemail Greeting Synchronization
Introduce a toggle that allows users to automatically sync their After Hours voicemail greeting with their Work Hours recording. This eliminates the need to manually upload the same file to two separate schedules, preventing mismatched messaging and reducing redundant administrative work for users who prefer a consistent voicemail experience 24/7.
2 votes -
ability to hide Webinar from RC app
Ability to hide Webinar from RC Desktop app. Our company has a dedicated A/V team and we would like to hide the Webinar app from the Desktop Plugin.
1 vote -
1 vote
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Restore “Invite by Phone” Option in RingCentral Video
Recently the "invite by phone" no longer appears in RingCentral Video.
The customer would like to have it back as an option.2 votes -
Show the current speaker's name in the video window and dynamically change it as speakers change. It's confusing to see someone else's name
Show the current speaker's name in the video window and dynamically change it as speakers change. It's confusing to see someone else's name signed in
1 vote -
Notes tab in RC App Video section
Notes tab to access all meeting Notes Summary in RC App Video section along with Upcoming, Past and Meeting Recordings
1 vote -
Add audio output toggle (Earpiece vs. Speaker) for Video Meetings on Mobile Browsers.
Users joining via a mobile web browser are stuck using the phone's native receiver (earpiece) with terrible audio and have no interface button to switch to the loudspeaker, unlike the mobile app.
1 vote -
option to change transcript file type to txt file
ability to select or change the default pdf file format when downloading ringcentral video meeting transcript
current default file is PDF it would be better to have an option such as txt file for download4 votes -
Allow Participants To Allow Camera And Audio Settings Before Starting Meetings And Keep Them On
I do a lot of telemedicine video visits, and I have noticed that too many of my patients struggle with getting their audio set up and/or allowing the video to run. As a result, when I allow them to join the meeting, we often spend (waste) 5 minutes for technical reasons and this reduces the time for the actual appointment conversation. It would be nice if they can allow their camera and audio before they join and those settings stay set so they do not have to fumble with them again after they join.
2 votes -
Video Recording Visibility for Admins
Currently, direct access to other users’ video meeting recordings is not available under standard permissions.
There are use cases where authorized access to these recordings is necessary. It would be helpful to have an option for admins (or designated roles) to view or manage recordings across users.
Suggested Solution:
Add admin-level permissions to access user recordings
Allow role-based access control for recordings
Provide a centralized recording management featureThis would improve flexibility and support important internal workflows while maintaining proper access control.
2 votes -
transcription
!!!Bring the transcription back!!!
As of Jun 10th 2026, the transcription is only generated if the video-meeting is being recorded and notes are created. But I want to be able to have just the transcription so I can create my own "without recording". My team is not comfortable "being recorded all the time".1 vote -
Improve RingCentral Video Meeting Accessibility for External Users on iOS Mobile Devices Using Google Chrome
External participants are currently unable to join RingCentral Video meetings when accessing meeting links through the Google Chrome browser on iOS devices. The meeting link fails to open or join the meeting successfully, creating an inconsistent user experience compared to Android devices, where the same links function as expected.
As a workaround, users must manually copy the meeting link and open it in the Safari browser or navigate to v.ringcentral.com and enter the meeting ID. This additional step creates confusion and may prevent external participants from joining meetings promptly.
Business Impact:
External participants experience difficulties joining scheduled meetings.
Increased support…1 vote -
Feature Request: French Park Location Announcements and Call Waiting for Call Queues
- French Language Support for Park Location Announcements
The customer is using Call Park and would like the system-generated park location announcement (for example, "Call parked on location 801") to play in French instead of English.
Currently, the language of this announcement is tied to the account's regional settings and system-generated prompts, with no option to customize the language specifically for Call Park announcements. The customer would like the ability to:
Configure the language used for Call Park announcements independently of the account's default language.
Support French-language announcements for multilingual environments.
2. Call Waiting Functionality for Call Queue AgentsThe customer…
1 vote -
Fix defect related to use of CTRL/SHIFT/ALT keys when accessing a fullscreen RDP session on a shared screen in RC meeting
Using CTRL/SHIFT/ALT keys results in temporarily loss of remote control of shared screen in RC meeting. Cannot use CTRL or SHIFT keys in RDP sessions on customer screen being shared and remote controlled in RC meeting. The orange remote control banner at the top of the RC meeting switches to "Wait to control [name's] screen" when one of those keys is hit, and then one second later remote control starts working again automatically. The workaround of adjusting the Local Resources -> Keyboard -> "Apply Windows key combinations" setting is not reliable. Constantly resizing the RDP session window from fullscreen to…
11 votes -
Add and delete numbers in bulk in the RingCentral admin portal call blocking.
Add a feature that allows RingCentral customers to add or delete numbers in bulk from the call block list in the RingCentral Admin Portal. Currently , customers can only add and delete numbers in the call block list individually.
1 vote -
Download button for video summary in-meeting
Currently, transcription and summary materials cannot be generated when a video meeting session exceeds two hours. As a workaround, the meeting host has the option to download the transcript during the meeting, prior to ending the session, using the Download Transcript button.
However, this option is not available for the video summary feature. Video summaries are generated only after the meeting concludes, and if a summary is not generated, there is no alternative way to retrieve it.
It would be beneficial to have an in-meeting download option for the video summary, similar to the existing transcript download functionality, to prevent…
3 votes -
Pause between the announcement and greeting in AIR
In AI Receptionist, if you set up the announcement before greeting and you test it, it seems that there is no pause. The customer is requesting to have an option to adjust the duration. For example, they called the main number, they hear the announcement then pause for 30 seconds, then the greeting .
1 vote -
Australian Accent by default for Closed Captions and Transcriptions
The customer is requesting to have an Australian accent by default for closed captions and transcriptions.
1 vote
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