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1402 results found

  1. Auto logging summary for meetings on RingCentral for Hubspot

    3 votes
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  2. Add ability to remove "How was your meeting experience" survey when a meeting ends in RCV

    7 votes
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  3. It would be helpful if there were an option for video meeting transcriptions in the desktop app to have a prompt for each file download. This feature would allow users to always choose where to save downloaded files.

    Currently, this feature in the RingCentral desktop app is only applicable for AI notes, and while the prompt works on the web app, most customers prefer to use the desktop app.

    1 vote
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  4. Send Later feature that will allow users to schedule the RC Message (Glip) to be sent at a later time. This will be helpful when the other person works off-hours. To respect others' time, we don't want to disturb them during their personal time.

    1 vote
    New  ·  0 comments  ·  Other  ·  Admin →
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  5. Description:
    We would like to request a new functionality for the video conferencing service. Currently, when a user is presenting, the toolbar does not display the chat or audio controls. This limitation creates an issue in scenarios where the presenter needs to quickly mute/unmute themselves or share information through the chat without interrupting the presentation flow.

    At present, the presenter is forced to stop screen sharing in order to access the meeting controls (chat, audio, etc.), and then restart the presentation. This process disrupts the flow of the meeting and negatively impacts the overall user experience.

    Justification:
    This functionality is…

    1 vote
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  6. A feature that provides a list of users who haven't updated their meeting link to support video.

    1 vote
    New  ·  0 comments  ·  Legacy Meetings (RCM)  ·  Admin →
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  7. Request:

    The customer is requesting a simplified way to access RingCentral Video meeting attendee lists and related meeting information.

    Current Process:

    Login as Admin → Reports → Analytics → Performance Reports → Meetings → Search by Meeting ID/User → Apply Date Filter → Download.

    Customer Concern:
    Compared to the older RingCentral Meetings interface, the current method is more complex and time-consuming. They find it hard to remember the path and would prefer an easier, more direct access point.

    Proposed Improvement:

    Add a direct, one-click option within the RingCentral Video meeting dashboard to view/download attendee lists and meeting information without navigating…

    1 vote
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  8. The Ability to adjust how the AI determines the users gender if they are a "He" or as "She", this will help them address the agents correctly.

    1 vote
    New  ·  0 comments  ·  Other  ·  Admin →
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  9. When a user joins a meeting via telephone, the number is displayed as their identity. This can be edited to display a name, which is fantastic.

    It would be awesome if RingCentral could remember the custom name associated with that phone number for future meetings. This would keep the admin from continually changing the names each meeting for repeat participants.

    2 votes
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  10. You can create a Personal Meeting ID for a user. Is there a way to create a custom meeting ID for a RincCentral Room being used in a conference room? You can do it with RingCetnral Meetings, the old version. But I can't find it for RingCentral Rooms in the admin panel.

    5 votes
    New  ·  0 comments  ·  Rooms  ·  Admin →
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  11. The ability when meeting with multiple people via the video feature to attach files within the meeting structure OR via chat (Like Microsoft Teams) so that everyone in the meeting can download and view the document.

    1 vote
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  12. In RingEX, we currently only have the ability to translate a message when composing it. However, I would like to suggest the following feature ideas for future consideration:

    1. The ability to translate an inbound message in RingEX. Currently, the only option is to copy and paste the message into Google Translate or a similar tool.

    2. When we have bidirectional translation, I would like to suggest automatically translating a message when it is in a language different from the recipient's language (based on the user's regional settings in RingEX).

    3. For the automatic translation suggestion mentioned above in 2, I propose adding…

    20 votes
    New  ·  4 comments  ·  Accessibility  ·  Admin →
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  13. The join links are very lengthy and with the random letters and numbers, it makes them look not so legit. Having the ability to customize the join link like we can with personal meetings would be great!

    1 vote
    New  ·  0 comments  ·  Webinar  ·  Admin →
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  14. We would like to have all IP Addresses captured for all attendees to the video meeting for security purposes. Thank you

    2 votes
    New  ·  1 comment  ·  Video Meetings (RCV)  ·  Admin →
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  15. Currently, the default setting for recorded meetings/videos is tiled. The customer desires the capability to edit this format, allowing them to enlarge or focus on the main tile featuring the speaker, host, or presentation.

    5 votes
    New  ·  1 comment  ·  Video Meetings (RCV)  ·  Admin →
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  16. The customer is seeking an option to maintain logs that indicate their participation or presence in a meeting.

    2 votes
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  17. This is a free transcription service I want to integrate. It records all my other calls.

    5 votes
    New  ·  4 comments  ·  Video Meetings (RCV)  ·  Admin →
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  18. My video call meeting can't save transcriptions and summary if it's not recorded. We want the transcription and summary without having to record the video meeting.

    1 vote
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  19. Fax Notification OFF when app is signed out

    1 vote
    New  ·  0 comments  ·  Other  ·  Admin →
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  20. Introduce a feature in chat applications that allows users to draft and schedule messages to be sent at a specific time in the future. When scheduling, users should be able to see the recipient’s local time converted into their own timezone, ensuring the message arrives during the recipient’s suitable working hours. This helps avoid sending messages late at night or during off-hours for people in different regions, while also ensuring important thoughts or reminders are not forgotten.

    1 vote
    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
    How important is this to you?
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