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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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586 results found

  1. improve client experience with screen pops and increase compliance with call data automatically synced with QQ

    8 votes
    How important is this to you?
  2. When clicking on the RC SMS button in Pipedrive, allow for texting from the Mac app instead of the chrome widget. Currently, this is possible for a phone call, but not for SMS

    1 vote
    How important is this to you?
  3. This is the best to-do list, daily planner and organizer

    1 vote
    How important is this to you?
  4. An integration with MyRepChat is supposedly possible through the Open API. Could you please direct me how I need start this integration process? The implementations team directed me here. Thank you!

    2 votes
    How important is this to you?
  5. JobAdder is a growing presence in the US and a strong leader in the UK, Canada, and Australia. It's got some hooks for other SMS and WhatsApp products, like Twilio but RingCentral is (in my mind) a superior platform that should be integrated into JobAdder. JobAdder says it's on their list but needs more cooperation. Can you get back together with them and push this through. I'm loving RingCentral. Just need MORE.

    1 vote
    How important is this to you?
  6. Automatically select the country code corresponding to Customer’s country code for agents that make outbound calls to multiple regions to confirm the local country code is used or next available options based on predefined rules. Eg. If the agent is dialing to a customer in Germany then the appropriate country code (+49) should automatically be selected and reflect as in the agents caller ID.

    8 votes
    How important is this to you?
  7. publish Five9 UC Adapter App into Avaya Cloud Office App Gallery

    1 vote
    How important is this to you?
  8. Please integrate EZLynx w/ RingCentral asap. If not, we'll just move to Cicso Jabber for our phone systems. Thank you.

    8 votes
    How important is this to you?
  9. Customer would like to be able to see closed cases that were opened as whitelisting cases in SalesForce and moved to fraud investigation. Currently, per Yuliya Pierce, these cases are not cases they display to clients. Customer would like to be able to view after these cases are closed.

    2 votes
    How important is this to you?
  10. Honeybook is a popular CRM for freelancers. It would be quite efficient to automatically log phone / text interactions with clients from RingCentral into Honeybook, automating client interaction records/history.

    4 votes
    How important is this to you?
  11. SugarCRM is a large CRM and it would help to connect to Accounts and Contacts in sugar.

    4 votes
    How important is this to you?
  12. 2 votes
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  13. EMR integration would help ease operations for providers by having a fast and easy way to send faxes and have better records keeping of communications

    8 votes
    How important is this to you?
  14. The requested improvements are below:
    1. Allow the option to provision a phone number back from RC to Azure AD via SCIM in case of a new created user. This option should be allowed per admin to enable/disable write back to Azure AD.
    2. Provision/sync a user from Azure AD to RC with an already assigned phone number in Azure AD – meaning this number in AD is leading and shall be assigned to the User on RC side
    3. Allow to provision/sync extension numbers from Azure AD to RC – meaning open the extension attribute on RC side to…

    2 votes
    How important is this to you?
  15. Calendly is very helpful for scheduling meetings/calls. It already has integrations for Zoom, Teams, Google Meet and GoToMeeting. It would be great if RingCentral similarly integrated and eliminated the step of having to create a link.

    24 votes
    How important is this to you?
  16. We started using Levitate and would love if Ring Central integrated with it since we use Ring Central for our video calls and conference call lines.

    1 vote
    How important is this to you?
  17. MS Teams offers a ServiceNow Virtual Agent (bot( integration with their messaging platform. Please see the video linked below at approximately the 10 minute mark to see this in action. https://www.youtube.com/watch?v=pk0a_uEy11UCustomer making a request for RingCentral to offer a similar integration.

    1 vote
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  18. Please let me know if you guys have any integrations or apps with BONAFIDE.

    1 vote
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  19. Like cloudlex or peer. Track incoming calls from within the app

    3 votes
    How important is this to you?
  20. Since Ring Central has a Workspace tab for tasks, it would be nice to add the flagged email follow-ups to it.

    3 votes
    How important is this to you?
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