579 results found
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Jabra evolve2 75 headset integration
Hello, we purchased 3 new Jabra evolve2 75 headset for some of our team members and I want to know if you have a better integration than the generic offered, although my sound is at maximum the sound via the RC app is low, incoming and outgoing, the answer button directly on the headset is not working also.
1 vote -
disable Provisioning related email alerts sent to users
We are planning to FULLY turn on AD/azure Provisioning for Ring Central
Every time I test with Provision on demand an email alert is sent to the user.
I don’t think it should be triggered at all, should be just added to a daily report Admins can view
daily report of all Provision related changes2 votes -
Integration with Keap
Allow a Google add on to integrate with Keap seamlessly
3 votes -
Permit Retroactive Archiving of Data in the Archiver
I assumed the Archiver would permit me to save the past 90 days of data residing in RingCentral. This does not appear to be the case, though. The Archiver only allows me to save data going forward. So I must watch helplessly as my last 90 days of SMS messages disappear. I can save a lifetime of SMS/MMMS in my cell phone for no additional cost. I have to pay RingCentral extra to save the same type of data in THIRD PARTY CLOUD STORAGE.When I originally signed up for RingCentral, I had no idea of the minimal data retention limitations.…
7 votes -
Only Admins can add 3rd Party Apps
Some customers may desire to have the ability to control who can add 3rd party apps for use on RingEX. This is to prevent information leakage via a 3rd party app.
9 votes -
Integrate with eClinicalWorks
eCW is one of the most popular EMR systems. By integrating the two systems providers will have a more streamlined experience to hopefullly enhance patient care.
6 votes -
LASSO CRM integration
This would help new home sales businesses to utilize the Lasso integration with Ring Central to maximize work flow.
1 vote -
Advyzon CRM
Advyzon is a CRM app for registered investment advisors. Phone service integration would be great!
1 vote -
SCIM Provisioning Enhancement
The requested improvements are below:
1. Allow the option to provision a phone number back from RC to Azure AD via SCIM in case of a new created user. This option should be allowed per admin to enable/disable write back to Azure AD.
2. Provision/sync a user from Azure AD to RC with an already assigned phone number in Azure AD – meaning this number in AD is leading and shall be assigned to the User on RC side
3. Allow to provision/sync extension numbers from Azure AD to RC – meaning open the extension attribute on RC side to…1 vote -
Make Ring Central available as a printer option in control panel
this would make fax usage universally easier for all .
2 votes -
RSS Reader
In MS Teams there is a solution to have RSS Feeds posted to channels. That would be nice for example DATEV Update feeds.
5 votes -
Tekion CRM integration
This is a new car dealership platform that many dealerships are moving to.
6 votes -
Auto-login to RingCentral every time we are logged into Saleforce
When I log into Salesforce, I need to re-login into Ring Central. Need to auto log into Ring Central every time we are logged into Saleforce
7 votes -
Kindly add application or CRM intergration with The Britsoft
Kindly add application for CRM Intergration with the Britsoft
1 vote -
Integrate Company Cam for photo uploads
when a client send a message, automatically upload it to company cam that has the same matching phone number affiliated to its profile.
1 vote -
Allow Reincubate Camo integration in RingCentral App.
Reincubate Camo is a 3rd party camera app that allows you to use your phone's camera as the web cam. RingCentral Meetings allowed the integration, but the new RingCentral App does not. Your phone's camera is a much better camera than most built in webcams. And Reincubate Camo allows the phone to do all the video processing so your computer does not need to use additional resources to process.Below is a link from Reincubate showing what needs to be allowed in the RingCentral App for this integration to work.https://reincubate.com/support/camo/camo-faq/#allow-camo
3 votes -
‘Works with Slack’ as installed app
Slack is one of the most used messaging apps and many people like to use it for real-time conversation. RC should offer Slack workspaces as add-ins to enhance team messaging your current configuration (link below) does not allow for this. Ideally, I should be able to go to the app tab in RC and open Slack. You have integrations with Google in your ‘Works with Google’ section you should have ‘Works with Slack’ as installed app. There’s incredible need to to contain where conversations are happening and centralizing the activity it’s a huge miss not to offer this.https://www.ringcentral.com/apps/slack
1 vote -
Power Automate Integration
Additional integration with Microsoft 365's Power Automate. I can envision small automatic scripts or larger applications leveraging the ability to send messages to individuals, groups, and teams via RC client or SMS. A PowerAutomate flow that monitors sales numbers in a database or Excel spreadsheet and generates a message to a team when they meet their numbers.Onboarding system that messages HR, IT, and a new hire's onboarding flow is in process and what state it is in.Maybe a flow that monitors events within the O365 ecosystem and texts or calls IT when some process errors out?There appear to be mechanisms…
39 votes -
Need Account Federation supported in RC for Google
The request is for Account Federation for the Google Chrome App so the directories can be integrated as it is in other RC Apps.
1 vote -
Zendesk Integration to show IVR/dialed number info
Request is for an expansion on the Zendesk integration to show what number the customer dialed and what the customer picked during IVR. If various companies were merged and customers can call different numbers depending on product, then can pick the reason for their call. The called employee currently has to ask all these questions again and has no idea what the customer called and why.
6 votes
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