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581 results found

  1. Ability to Subscribe to an Article

    This would allow someone to subscribe to an article and when there are any changes they could be alerted. This was first realized with the Troubleshooting TCR application rejections article. As more rejections are added, it would be helpful to receive an alert that there is new information or rejection codes have been added.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  2. Google Presence Sync

    Essentially, the customer would like to have the option to turn off meetings (RCV) yet still sync the user's presence from Google. That way if they turn off RCV they could still have their presence switch to busy when using Google for meetings and see that in the RC App.

    3 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  3. Have Ring Central status appear on utility bar in SF

    Similar to Salesforce Omni-channel, is it possible to include the status directly on the utility bar so users can see at a quick glance what their call center status is?

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  4. PERFEX CRM Integration with RingCentral Phone

    ADD PERFEX CRM Integration with RingCentral Phone Customer Relationship & Project Management PERFEX CRM https://www.perfexcrm.com/.

    3 votes
    Future Consideration  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  5. RCCC Supervisor Tools specifically needs to live within SFDC Service Cloud Voice

    RCCC Supervisor Tools specifically needs to live within SFDC Service Cloud Voice - Competitor Vonage offers this today.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  6. Suitedash

    Suitedash is a major CRM which is used by many companies. It would be great to have an app that can integrate with Suitedash.

    3 votes
    Future Consideration  ·  1 comment  ·  Integrations: Other  ·  Admin →
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  7. Integrate with Optimantra ERM

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  8. IRIS CRM integration

    The IRIS CRM popularity is growing fast. Integrating with it will be a great move

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  9. Allow QQ Catalyst integration in RingCentral

    QQCatalyst is a 3rd party program, an Agency Management System that provides operational, marketing, and sales pipeline management tools. Purposely wanting to integrate in order to have the ability to get the profile of caller on a pop up.

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  10. Integration with PharmacyRX

    Better service the independent pharmacy market with an integration with PharmacyRX who is a leader in that space.

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  11. Notification bot to pull notification from Crowdstrike Falcon

    It is useful as it will be a faster way to get notified if an alert of the particular criteria gets triggered. One won't have to check emails or have to keep the portal open all the time to get notification.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  12. Additional features For Zendesk Integration

    Customer is asking for a similar feature in RC for Zendesk, that's currently available in RC for Salesforce. Being able to dial via browser and not having the RC App pop up to make the call. See Screen Shot from RC for Salesforce. You have 4 options available from within the calling option of the addon, whereas in Zendesk you only have 3. If customer is mainly in Zendesk app, they still need to toggle between RC App and Zendesk for it to work, this can get a little confusing for them if they are using a single screen. Its…

    32 votes
    0 comments  ·  Integrations: Other  ·  Admin →
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  13. Why is that automatic call recording records on hold marketing when calling and not called?

    I find it odd that RingCentral allows the automatic call recording to record on hold marketing music when we are the ones who intiated the call but not when we are called. What could be the reason for this other than "system limitation"?

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  14. Allow Bluetooth integration with functions in cars without making it the default app, like Google Voice and Grasshopper do.

    allows for integrated answering, call making, and texting using Google assistant commands and car steering wheel functions (answer button, volume control).

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  15. BATS CRM

    Is it possible to have the Bats CRM to be included on the list of apps for integration with RingCentral

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  16. Integration with QQ Catalyst

    improve client experience with screen pops and increase compliance with call data automatically synced with QQ

    8 votes
    Under Review  ·  1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  17. Pipedrive-Text from Mac app

    When clicking on the RC SMS button in Pipedrive, allow for texting from the Mac app instead of the chrome widget. Currently, this is possible for a phone call, but not for SMS

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  18. Please add Any.do app for add-in integration

    This is the best to-do list, daily planner and organizer

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  19. MyRepChat integration

    An integration with MyRepChat is supposedly possible through the Open API. Could you please direct me how I need start this integration process? The implementations team directed me here. Thank you!

    2 votes
    Future Consideration  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  20. Integration with JobAdder

    JobAdder is a growing presence in the US and a strong leader in the UK, Canada, and Australia. It's got some hooks for other SMS and WhatsApp products, like Twilio but RingCentral is (in my mind) a superior platform that should be integrated into JobAdder. JobAdder says it's on their list but needs more cooperation. Can you get back together with them and push this through. I'm loving RingCentral. Just need MORE.

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations: Other  ·  Admin →
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