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581 results found

  1. RingCentral audit trail (show more details)

    Improve audit trail to show more details for Log in events - show what the users is using when logging in SSO or normal log in RC username and password

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  2. Option to only logs calls to 'Contact' records

    Option to only logs calls to 'Contact' records via Hubspot.

    In Hubspot, they have disabled 'Associations' from logging calls but it is being overridden in the RC custom telephony integration.

    This is currently a limitation; but the option to control where the calls is desired due to the number of associations linked to a single contact.

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  3. SSO Config routing to RC Desktop App - Diadlpad

    Are there directions to integrate the Ring Central Dialpad (https://app.ringcentral.com/calls/dialpad) with Microsoft Entra ID SSO? I am able to integrate it with https://service.ringcentral.com/application/overview but not the Dialpad

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  4. Integration with Central Reach practice management software

    Integration with the main Practice Management and Data Collection system for ABA providers and other behavioral health providers

    https://centralreach.com/

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  5. RC for Zendesk - Customizable Ticket Creation Feature

    Allow user to customize or auto-assign to the agent who took the call on Zendesk

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  6. Retell AI

    Integrate Retell AI to RingCentral

    2 votes
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  7. RingCentral for google webrtc

    Full support of webrtc to RingCentral for Google

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  8. Have click to text browser feature open RC desktop app instead of google chrome extension. RC Desktop app has more functionality for texting

    Have click to text browser feature open RC desktop app instead of google chrome extension. RC Desktop app has more functionality for texting

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  9. RingCentral for Zapier - AI Transcription

    What we want to accomplish with this automation is to pull AI transcript summary, action items, etc. from inbound and outbound calls into our CRM built in Notion. The automation looks for contacts in the CRM and if a contact exists it will add the summary, action items, etc. to the contact and if not it will create a new contact and link and add the call log to that contact automatically.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  10. SMS Automator for IVR

    RingCentral Automator is working perfectly fine if a call comes in to user extension directly. Feature isn't working if call gets routed to an IVR with the even if it routes to the same user.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  11. Redtail to be supported through Mircosoft Exchange

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  12. Blackbaud / RaisersEdge CRM Integration

    Add Blackbaud / RaisersEdge CRM Integration

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  13. Sync External Shared Contacts on the Mobile/Desktop App _ BT Account

    Want the contacts saved under the External Shared Directory to be visible on the mobile and desktop app as well as the physical phones.

    1 vote
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  14. Zapier ringout

    Ability to create a rule or setting in Ring Central Zapier that if I get a call from a number from a ringout web call in a certain number with extension I will automatically forward it to a call queue number without having to answer it or press 1.

    1 vote
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  15. RC for Zapier - RingOut API to RC App calls

    Would like to use the RingOut API in Zapier as my Direct Number / Digital Line assigned on my extension instead of using 'MainNumber+Extension Number' to trigger the RingOut in Zap and connect my call in RC App

    1 vote
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  16. RC for Teams - Notification Badge

    Need to disable the syncing of Notification badge for RC Chatbot in Teams Chat and RC Plugin for Teams (Embedded App) for new SMS.

    1 vote
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  17. Expand slash commands available to Slack integration

    Currently, the feature supported with this integration only includes:

    • /ringcentral meet - Starts a new RingCentral Video Meeting and posts the join link.
    • /ringcentral call - Start a new RingCentral Conference and post the dial-in number.
    • /ringcentral help - Brings up the different /ringcentral slash commands.

    Hopefully, we can include service status notifications from RingCentral to Slack

    3 votes
    New  ·  1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  18. Enabling Ai Notes on google extension

    transription of the conversation for all users on ringcentral for google

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  19. Installing Unified CRM using Firefox

    Will the integration work with the Firefox browser addon if I have the RingCentral Firefox addon installed? I do not use Chrome as my default browser.  If I but install the Clio RingCentral addon through Chrome could I use the integration if I sign on to Clio using Firefox?

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  20. Connection and synchronization of a company telephone book

    Preferable LDAP connection to external LDAP's as well as the system to provide a internal speed dial list which a connection can be established from external devices via the generic SIP user interface e.g. legacy desk phones etc

    17 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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