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581 results found

  1. Kipu CRM Integration

    We need a way to merge our RingCentral interactions and AI call transcriptions into our Kipu CRM system. We need to be able to log vital call metrics and information with our prospective, current, and prior clients within Kipu. At the moment there is no way to get these two platforms working together.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  2. User Provisioning configuration in Azure

    UserName and Email Address in Azure, I believe it doesn’t like that theses values are different. Is there a way around this? At this time we need these values to be different for system reasons.

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  3. RingCentral Scheduler

    Can the RingCentral Scheduler be made visible outside of just meetings in Microsoft Outlook? I would like the button for RingCentral Scheduler on the main ribbon, so I can one click to schedule a meeting with RingCentral. I have tried work arounds with macros to make this happen, but I get a message that states, "RingCentral Scheduler is context-sensitive and works within meetings only."

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  4. Lever by Employ Integration

    Lever is primarily a HR/Recruiting tool that helps us configure, manage, and schedule our new hire candidate interviews. Zoom and MSTeams currently allow Lever to integrate with their respective accounts. The integration allows you to connect your external Zoom/MSTeams meeting links directly within Lever's platform. Current state with RingCentral is that our end users would have to create the candidate interviews in RingCentral first, and then copy/paste their meeting links into each new hire interview session within Lever. Functional, but not ideal during our heavy onboarding periods with "bulk" meeting creation.

    1 vote
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  5. RC for Zapier - Contact Sync for 3rd Party Applications

    I am building a zap with the Zapier integration and I am noticing that the name field coming over in the zap is not populated. I do have my Google Contacts synced with the RC app but apparently this is not being passed to Zapier. Is there some way to make this work so I can bring in the name of a contact for use in a zap integration? I would use the G-suite integration for Directory Integration but since I only have a gmail account and not a full G-suite account that doesn't appear to work (or at least…

    1 vote
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  6. Call transcription option in Bullhorn

    I am on RingEx premium with Bullhorn integration. I need to know if there is call transcription (other than video meetings) that can be documented in bullhorn notes.

    5 votes
    1 comment  ·  Integrations: Other  ·  Admin →
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  7. Account-wide triggers for Zapier

    I wondering how I can get access through Zapier and/or Integrately to all of the organizations Missed Calls, Voicemails, etc, not just the ones specific to the user. I am trying to access the records from " Main number voicemail box 2 Message-Only Extension" To intgrate follow ups in our CRM afterhours but it doesn't seem like these are published to the admin account that I am connecting

    4 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  8. Pipedrive integration - Log all calls regardless of RingCentral for the Pipedrive browser is closed

    If you are out of the office, using mobile app or not logged in (aka after business hours), and Pipedrive browser is not open at all times, then calls do not log. This creates the issue of all calls received outside business hours or to users who are out of the office... are not logging in to Pipedrive CRM.

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
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  9. Add additional notification for Archiver when it fails, storage limit exceeded and/or enable

    1 vote
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  10. Add additional notifications on Archiver should it fails or may need to turn on/enable

    1 vote
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  11. Phorest Integration

    Phorest Salon Software Integration

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  12. Automator - Add a buffer for triggering an action

    Please add the ability to add a buffer time before the automation is triggered.

    For e.g.

    Missed Call automation, before triggering an SMS to be sent out. It is ideal that they could add a 5 minute delay before the text message is sent out.

    2 votes
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  13. Integrate with Constant Contact

    Integrate Constant Contact

    3 votes
    New  ·  1 comment  ·  Integrations: Other  ·  Admin →
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  14. To have video door station to work with RC auto provision settings.

    I'm trying to get the video door station to work with RC auto provision settings so that I can have an option or ability to make the T58w Pro phone.

    2 votes
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  15. Contact events using RC's automation tool or add it as a trigger in Zapier

    Create a trigger/event for newly added Contacts within Automator or Zapier.

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  16. SMS Automator opt in

    Ability to check lthe ist of opt in numbers for SMS Automator in Rc desktop app / web app

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
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    Implemented  ·  AdminByrne Reese (Group PM, RingCentral) responded

    This feature was implemented in our core product. SMS will be blocked to numbers on the opt-out list.

    For greater consent management control, look at Enhanced Business SMS powered by BeeTexting,

  17. Microsoft 365 Business Central Integration

    Same integration like Microsoft Dynamics 365 Sales - but for Microsoft Dynamics 365 "Business Central" -

    1 vote
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  18. Build integration for Wealthbox

    Wealthbox is a CRM used by Financial Advisors to log tasks, calls, meetings, contacts, etc. We would like to intrgrate RingCentral with Wealthbox to streamline calling/messaging clients easier.

    16 votes
    Future Consideration  ·  5 comments  ·  Integrations: Other  ·  Admin →
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  19. SSO in RingCentral Sandbox environment

    Request to have the capability to use SSO in RingCentral Sandbox Environment

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  20. Archiver account-wide set up

    Option to set up the Archiver Account wide for all the admins on the account.

    4 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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