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581 results found

  1. cardconnect integration

    We have been trying to process payment through the IVR, but we haven't find a tool to do it in RingCentral.
    This would be great to collect payment, automatically or guided by an agent.
    There are some platforms that do it but they are expensive, and it wouldn't be a good idea to use 2 phone systems.
    One of the most popular payment processor is CardConnect, and is currently the platform we are using for to charge our clients. (If you want a good price hit me up lol)
    I hope you will consider this idea!!

    4 votes
    0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  2. RingCentral Team Member Synchronization with Microsoft Active Directory

    This integration should automatically add and remove users to specific teams based on AD Group Memberships. The intent is to make specific team seamlessly updated as new users join and leave the company/group.

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  3. Slack Migration Tool

    Request is for a tool to help facilitate a migration from Slack to RingEX

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  4. RingCentral for Dynamics365: AI transcription and call summary

    RingCentral for Dynamics365: AI transcription and/or call summaryAI transcription and summary of audio calls logged to activity in Dynamics. Dialpad can do this today. (see below) Dialpad:
    Post Ai transcript URL to Dynamics: When enabled, a link to the call's Ai transcript is posted to the Dynamics activity. see attached image - see DP Dynamics integration: https://help.dialpad.com/hc/en-us/articles/12488240492955-Dialpad-Microsoft-Dynamics-365-
    see dP Ai Call Summary. https://help.dialpad.com/hc/en-us/articles/360024602212

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  5. Have text integration. We miss important texts that are only showing up in the app. We’re not able to see texts on the web application o...

    ...r on our cell phone via cell phone integration. Texts are only viewable on the app.. we miss important texts frequently 9 out of 10 times

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  6. Integration for AgencyBloc

    We use AgencyBloc as our CRM software. It would be so great to have a pop up when our clients call us!

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  7. Integrate with SugarCRM

    SugarCRM is a large CRM and it would help to connect to Accounts and Contacts in sugar.

    4 votes
    Under Review  ·  2 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  8. Expand Dynamics 365 integration to navigate to more records

    We use Dynamics 365 and are looking to implement the RingCentral for Dynamics 365. Current functionality has the pop screen identify matching contacts, accounts or leads. It can then save a log file as an activity under the selected record. Here are requested extended functions:1) Provide the ability to navigate to the matched Contact, Account or Lead in D365 from the RC interface. 2) Provide ability to drill through the matched contact or account to see related Opportunities or Cases. From there be able to navigate and open the opportunity/case as with Request #1. 3) Provide the ability to log…

    4 votes
    Future Consideration  ·  2 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  9. Fax Automation from Dropbox folders

    I would like to drag and drop files into a dropbox folders and have automation to fax out in the order the files are dropped in ..

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  10. WIX Website Builder Integration

    WIX is one of the worlds largest easiest to create website builders with over 200 million users, would be nice to access RingCentral services from WIX

    4 votes
    Under Review  ·  4 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  11. RingCentral Outlook plugin for Mac

    Why is there no RingCentral for Outlook plugin for Mac.

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  12. HoneyBook CRM integration

    Add HoneyBook CRM

    4 votes
    Future Consideration  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  13. Integrate into EHR (electronic health record) like Practice fusion

    We need to receive faxes into practice fusion and able to call patients and text them from practice fusion

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  14. Add missing office 365 Public Folder contact integration to the new ring central app

    We have all our shared contacts in a public folder in office 365, the existing ring central phone app integrates with this through outlook, but this functionality is missing in the new ring central app.

    4 votes
    Future Consideration  ·  1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  15. Tip Bot

    Hello guys, I would like to see a Tip Bot inside of the MVP, Rainbow Office and similar Ring Central solutions, that allows the users to send and receive cryptocurrency tips and incentives through the app. So they can develop their own community tokens and have the option of using them integrated inside of the app and even use some other existing ones. These type of bots already exist in similar solutions like Discord and TG (look for tip.cc) and there is some os code for them on Github, it may be possible to adapt it and use it directly.The…

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  16. Honeybook Integration

    Honeybook is a popular CRM for freelancers. It would be quite efficient to automatically log phone / text interactions with clients from RingCentral into Honeybook, automating client interaction records/history.

    4 votes
    Future Consideration  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  17. Access Direct Messages in Outlook Plug-in

    It would be very useful is you could access and reply to "Direct Messages" from within the Outlook plugin. This would save us from having to have multiple programs open and be able to work from within our outlook program.

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  18. Glip: Create task as Zapier action

    We can have messages post from Zapier but cannot get tasks to be created. It would be great to have a task generate automatically as a result of a form submission.

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  19. Integration with Practice Panther - legal practice management software

    It would be great to be able to capture texts and calls directly in the managment software. Another company is already working with PracticePanther to capture texts, but it makes no sense to me to have two text phone numbers. I prefer RingCentral texting and want to capture that information in the client file and also capture the duration of calls for billing purposes.

    4 votes
    Under Review  ·  1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  20. MyRepChat

    MyRepChat. Federal requirement in highly regulated industry. All texting must be monitored and archived.

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?
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