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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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838 results found

  1. Request is to forego the screen pop for internal inbound calls (ext. to ext. calls).

    2 votes

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  2. Request is to improve the MS Teams RC "Embedded Dialer" Application by adding functionality such as Coaching functionality/Call monitoring functionality.

    2 votes

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  3. The ability to search for and then associated a new call to an existing record for inbound calls without matching records.

    2 votes

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  4. It is currently not clear that "additional desktop app" refers to chrome browser extensions. There are many outbound caller id settings to chose from, it's not obvious which to select.

    2 votes

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  5. It would be great that RingCentral had some sort of integration with Zoom and other similar companies like zoom. So that we could provide a link or meeting code to people that use Zoom. Not everyone wants to join using RingCentral or have had issues with it in the past, so they are reluctant to get on a call or video call unless they use their platform. Having an option to provide them a link so they can connect to a RC call via Zoom would be great. This integration would be good for the app, RC video and RC…

    7 votes

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  6. Need to have the feature to be able to use the app even outside the office.

    1 vote

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  7. Calendly is very helpful for scheduling meetings/calls. It already has integrations for Zoom, Teams, Google Meet and GoToMeeting. It would be great if RingCentral similarly integrated and eliminated the step of having to create a link.

    20 votes

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  8. Connect with Workiz

    2 votes

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  9. The Chrome extension is syncing the contacts from their Google Enterprise directory. The request is to be able to sync the Google shared contacts as well, which may include contacts outsides of the organization.

    2 votes

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    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  10. Please add Azure SFTP with SSH as a solution to your archiver, Azure is the second largest cloud hosting provider, and yet no solution from RC. We want data secure within our environment and encrypted while in flight and at rest, the reason we want Azure with SSH.

    1 vote

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  11. We use various integrations with some of our chats that provide us updates from monitoring and status providers for our systems like Statuspage, OpsGenie, Pingdom, Jira, etc. The problem is that when the people who make the apps leave the company it breaks these integrations, and they are used by more than just the person who made them. It would be nice if you could create these integrations so they are not tied to a specific user or be able to reassign them to another user to manage. Also the ability for team admins to be able to manage all…

    10 votes

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  12. Details : Customer would like to integrate MS Teams with BT Cloud Work. They've downloaded the app and connected it, but when they try to use it to make calls it asks the user to download the RingCentral App (they have the BT branded app installed). If they download the RC app it doesn't allow them to log in.Significance of the feature : Customer advised that they use MS Teams a lot for their business and would like to integrate it with BT Cloud WorkCurrent behavior : Microsoft Teams embedded dialer is only available for RingCentral accounts

    3 votes

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  13. The request is, for the C2T CloudPBX integration, to have a jump link within service web to the CloudPBX portal like there is with Analytics.

    2 votes

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  14. Automatically log incoming and outgoing call logs to the respective Salesforce object (e.g. automatically log the call under the case if the call was selected from the case object.)

    4 votes

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  15. Significant time wasted putting calls through to people that are on Teams calls or meetings. Not a great service to our clients keeping them on hold whilst the call rings out

    2 votes

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  16. Hello, we purchased 3 new Jabra evolve2 75 headset for some of our team members and I want to know if you have a better integration than the generic offered, although my sound is at maximum the sound via the RC app is low, incoming and outgoing, the answer button directly on the headset is not working also.

    1 vote

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  17. We've just sign up with RingCentral and I'm trying to migrate the configuration of Nextiva to RingCentral. We have a setting in one of the account, whereby if the phone is busy, forward to the first number, and if the phone is not busy, forward to the second number. The current control handling options of RingCentral is not capable to fulfill that mechanism.

    2 votes

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    Implemented  ·  0 comments  ·  Integrations  ·  Admin →
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  18. Allow a Google add on to integrate with Keap seamlessly

    3 votes

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  19. It would be awesome to have an integration into the popular health & life insurance agent crm system. Another provider already works with them, but they are smaller and not as robust as RC. Ideal would be to log and save call recordings directly into client profile within AB and synchronize contacts into RC. AB currently works with Intulse VOIP

    2 votes

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  20. 5 votes

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