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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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  1. Window tint, graphics, ppf, detail shops that use ring central would be able to use a CRM like Tintwiz for creating client profiles, as well as finding clients from the past more easily

    1 vote

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  2. We may have to leave ring central without this feature in place, as it's so integral to our business.

    1 vote

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  3. I would like to be able to easily sync contacts between Ring Central and Practice Panther. I can't even do it using a Zapier bypass because the Ring Central options are so limited. The current "export contacts-edit contacts-rename doc-import contacts-pray" workflow is not in the least bit functional.

    1 vote

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  4. Avaya Cloud Office apps are not showing Salesforce account/contact information or logging communications to Salesforce, which has the RingCentral package. The two need to be integrated so that the Avaya Cloud Office apps can be used by Salesforce users who are away from their desks or prefer to handle communications on their mobile phones.

    4 votes

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    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  5. It could be interesting to link MVP to Modjo in order to help companies who invest to support they team. Already done with competitor Google, Aircall, Ringover, ZOOM.https://en.modjo.ai/integrations

    1 vote

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  6. I am requesting an option to sync RC with Salesforce so, that all of the contacts from Salesforce (Jungo) sync with RC automatically as added. To do this as an import periodically is timely but, if able to sync automatically just as you are able to call from RC via Jungo, it would only make sense that the contacts would automatically sync to RC app as well. Thank you Chris

    16 votes

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  7. DuVoice is a middleware that is very popular in hospitality, especially casinos with hotels, as DuVoice interfaces with many HMS/GMS systems.

    1 vote

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  8. To be able to use ringcentral fax line for inbound and outbound fax for PHI

    1 vote

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  9. Most employees use chrome extension so they have click to dial and need to be able to do a warm transfer

    31 votes

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  10. Incorporate live streaming Otter.ai compatibility to create contemporaneous transcripts of voice/video meetings.

    8 votes

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  11. Speaking to a head of a university on Linkedin who mentioned they use something called Tribal. I've seen on some website that the integration is possible but not sure how it works?

    1 vote

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  12. It would be great to be able to setup a specific defaulted Subject for the Task being logged for each call activity. Currently the user has to manually change it to something else, but it would be great to have the ability as an Admin to default the verbiage there to something that makes more sense for our team. In addition, adding the ability to make it dynamic with merge fields would be even more flexible as well.

    2 votes

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  13. It would be great if we could default a specific Salesforce object to be set as the screen pop source. For example, even if multiple Contacts are found to match the inbound phone number but only one Account matches, the integration would pop to the Account record instead of the search results page. This would only work if a single Account was found to match, but we've found that leaving our call dispositions on the Account record itself is more helpful for our team, so we'd love to have that defaulted as the primary source to relate to the calls,…

    2 votes

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  14. We use AgencyBloc as our CRM software. It would be so great to have a pop up when our clients call us!

    3 votes

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  15. Without warm transfer, the integration is useless for our company. We need to ability to call our coworkers before sending calls over.

    7 votes

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  16. this would be useful to avoid agents from not hearing customers due to the ringing

    13 votes

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    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  17. We are swtiching to Bloomerang for our CRM company. I asked someone on chat and they told me that Bloomerang is not supported with RingCentral. Any change they might get connected?Bloomerang: https://bloomerang.co/

    1 vote

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  18. Follow Up Boss is an all in one CRM used by real estate agents and mortgage brokers alike. it would be a perfect combo as FUB does not have the features RC has and vice versa

    3 votes

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  19. Hello guys, I would like to see a Tip Bot inside of the MVP, Rainbow Office and similar Ring Central solutions, that allows the users to send and receive cryptocurrency tips and incentives through the app. So they can develop their own community tokens and have the option of using them integrated inside of the app and even use some other existing ones. These type of bots already exist in similar solutions like Discord and TG (look for tip.cc) and there is some os code for them on Github, it may be possible to adapt it and use it directly.The…

    4 votes

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  20. We will appreciate it if you can add a button to ringcentral app in the salesforce.

    2 votes

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    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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