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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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586 results found

  1. Useful to be able to integrate the 2 for efficiency of use.

    1 vote
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  2. It would be very useful is you could access and reply to "Direct Messages" from within the Outlook plugin. This would save us from having to have multiple programs open and be able to work from within our outlook program.

    4 votes
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  3. This is a CRM and client marketing app.

    1 vote
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  4. sync Contact Directories between CISCO 525G IP Phone and Office 365

    2 votes
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  5. A plugin would be nice so we can use our SMS from RC to answer live chats or Help Desk tickets using SMS.

    1 vote
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  6. 7 votes
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  7. We currently use a hosted exchange for our email service. The Scheduler app only works with Office 365. It would benefit our firm if we could use the Scheduler app especially while courts are closed. We utilize RC Meetings/Video regularly.

    2 votes
    How important is this to you?
  8. We use Service Monster for all of our CRM in our service companies. We would like to have an API/integration so we do not have to re-enter phone numbers from Service Monster to RingCentral. We would also like to have the client's name show up with that phone number when texted or called.

    3 votes
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  9. Please add the conference feature back on the integrated apps such as Outlook add in, as some customers are still looking for it,

    2 votes
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  10. The RingCentral Scheduler add-in should be on the main Outlook page instead of within the Calendar appQuick access to the RingCentral Scheduler add-in for scheduling RCV calendar meetings

    1 vote
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  11. Convin.ai is an AI-powered Conversation Intelligence software for all remote sales team.

    1 vote
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  12. 1 vote
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  13. Integration for Connectwise Manage for click to dial via Avaya Cloud Office

    2 votes
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  14. We need the ability to attach images to text messages from the Outlook plug-in.

    3 votes
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  15. This is a messaging app that I use to send SMS text. I would like to link it to my desktop app and text through Ring Central and then connect through Hearsay.

    2 votes
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  16. ClientBase is the largest install CRM in the travel marketplace and being able to integrate calls, IMs etc into each ClientBase record would be very useful. ClientBase has connections for traveler records but also to airline, tour and cruise line inventories and invoices.

    1 vote
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  17. Add the ability to import Google contacts or Outlook contacts, just like in the RingCentral Phone app. I see an option to add calendars from those services, but not contacts.I have all my Google contacts in the Phone app, but when I look at texts in the RingCentral app, all I see is the phone number. This results in me using two separate apps, receiving two streams of notifications, and having to clear out two sets of unread message/call flags in order to easily make calls, send texts, and communicate with my team.

    32 votes
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  18. Request is for the ability to extract data from RC Call Quality to another system.

    1 vote
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  19. I would like to drag and drop files into a dropbox folders and have automation to fax out in the order the files are dropped in ..

    4 votes
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  20. Setting up Zapier between our CRM and Ringcentral, I noticed it showed Voicemail: Available but not shown. I wonder if there would be a way to have the transcription to be available in order to write a note or log a call in our CRM with that text. We can log a missed call or that we have a voicemail but would love for it go ahead and put the transcription in the contact in our database. We use Followup Boss (a widely used CRM for real estate agents).

    2 votes
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