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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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  1. Additional integration with Microsoft 365's Power Automate. I can envision small automatic scripts or larger applications leveraging the ability to send messages to individuals, groups, and teams via RC client or SMS. A PowerAutomate flow that monitors sales numbers in a database or Excel spreadsheet and generates a message to a team when they meet their numbers.Onboarding system that messages HR, IT, and a new hire's onboarding flow is in process and what state it is in.Maybe a flow that monitors events within the O365 ecosystem and texts or calls IT when some process errors out?There appear to be mechanisms…

    28 votes

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  2. There is a quick action in the mobile app to call with Ringcentral. It doesn't work. The call should be logged to SFDC after the call complete, with the same functionality as the desktop browser version.

    7 votes

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  3. increase sales productivity while providing a better experience for customer

    1 vote

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  4. We would like to enforce SSO for users that are in our domain, and allow password login for users that don't have domain accounts
    . We do not want to enforce SSO account wide

    12 votes

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  5. Becaues it would eliminate Twilio while bringing RC more subscribers

    4 votes

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  6. RingCentral does not have an approved app in the Microsoft store.This doesn’t allow someone to work inside the company sandbox to create meetings and integrate with outlook as well as copy and paste anything needed

    1 vote

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  7. Why is there no RingCentral for Outlook plugin for Mac.

    3 votes

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  8. Boulanger has a need to integrate a phone contact list. This will be for vendors, partners, other stores etc.The need here is to provide all RC users with an external contact list. Those contacts are not RC users. Two solutions are possible : 1 - either integrate a flat file so that each user is able to retrieve this list. But then this could lead to discrepancies : all users may not upload the file or when a number changes or a contact changes then this file need to be re uploaded.2 - the second solution would be to have…

    10 votes

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  9. THE #1 MARKETING AUTOMATION AND LEAD MANAGEMENT SOFTWARE

    1 vote

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  10. As you already integrate with Zoho CRM, Zoho Desk, Zoho Recruit, Zoho Bigin, Zoho Mail, Zoho Cliq, it seems like a natural progress to support archive to Zoho WorkDrive, as usually when customer use Zoho apps, they are typically invested in the whole Zoho platform of apps.

    2 votes

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  11. You have several other CRM/Collaboration softwares. I would like to suggest Monday.com

    14 votes

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  12. If you decide to use Microsoft Teams interface with Direct routing , 911 nomadic no longer works. But Teams can pass the data to Ring Central or other direct routing connection in case of 911 call. Without it Teams as a client is useless and shouldn't be sold.

    1 vote

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  13. He has Hubspot mobile app and would like to connect its contacts to the RingCentral Unified mobile appSFDC case no. 14120478https://rc.lightning.force.com/lightning/r/Case/5002H00001MFrULQA1/viewcompany: Medicare ReviewRC UID: 62845139031 (2 lines) ESTCurrent Total MRR: USD 81.95Contact Name: Surry DeJohnContact Email: DeJohn@GettingBen.comContact Phone No.: (941) 374-2598

    3 votes

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  14. We need to integrate Ring Central to our Rental tool, which is Reservety so we can send auto-text option that allows us to send delivery and pick up reminders to our customer's rentals.

    1 vote

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  15. Window tint, graphics, ppf, detail shops that use ring central would be able to use a CRM like Tintwiz for creating client profiles, as well as finding clients from the past more easily

    1 vote

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  16. We may have to leave ring central without this feature in place, as it's so integral to our business.

    1 vote

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  17. I would like to be able to easily sync contacts between Ring Central and Practice Panther. I can't even do it using a Zapier bypass because the Ring Central options are so limited. The current "export contacts-edit contacts-rename doc-import contacts-pray" workflow is not in the least bit functional.

    1 vote

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  18. Avaya Cloud Office apps are not showing Salesforce account/contact information or logging communications to Salesforce, which has the RingCentral package. The two need to be integrated so that the Avaya Cloud Office apps can be used by Salesforce users who are away from their desks or prefer to handle communications on their mobile phones.

    4 votes

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    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  19. It could be interesting to link MVP to Modjo in order to help companies who invest to support they team. Already done with competitor Google, Aircall, Ringover, ZOOM.https://en.modjo.ai/integrations

    1 vote

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  20. I am requesting an option to sync RC with Salesforce so, that all of the contacts from Salesforce (Jungo) sync with RC automatically as added. To do this as an import periodically is timely but, if able to sync automatically just as you are able to call from RC via Jungo, it would only make sense that the contacts would automatically sync to RC app as well. Thank you Chris

    16 votes

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