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592 results found

  1. Intalling RingCentral Plug-ins silently

    It would be great if we had the option to bypass the operating system's network permission when installing plugins and an option to install it without creating a desktop shortcut. Most installers have options on whether to add shortcuts. However, the installer with RingCentral is behind some layers of wrappers so we need to experiment with whether we can customize this behavior

    3 votes
    0 comments  ·  Integrations: Other  ·  Admin →
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  2. Installing RingCentral Plug-ins silently

    It would be great if we had the option to bypass the operating system's network permission when installing plugins and an option to install it without creating a desktop shortcut.Most installers have options on whether to add shortcuts. However, the installer with RingCentral is behind some layers of wrappers so we need to experiment with whether we can customize this behavior

    3 votes
    0 comments  ·  Integrations: Other  ·  Admin →
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  3. Ringcentral for Teams

    Admins should have an option to remove the Fax icon in the RingCentral for Teams.
    Fax has been disabled admin portal.

    2 votes
    0 comments  ·  Integrations: Other  ·  Admin →
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  4. Integrate with Knock CRM

    We use a product called Knock CRM to handle inbound calls after hours and when all of our staff are unavailable to answer a call for leasing an apartment. It has a call out feature that when clicked, triggers a call to the users phone, and then creates a call to the original caller and merges them. It would be great if we could just tie that directly into our RingCentral system.

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
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  5. We should an option to save the calls on google drive from the past 90 days

    i recently just synced my google drive to save the call recording from ring central but find out it is looking forward , it does not try to recover or save the past 90 days

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
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  6. Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones

    Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones

    2 votes
    0 comments  ·  Integrations: Other  ·  Admin →
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  7. Archiver Bulk upload messages, fax and voicemail.

    To have an option to Bulk upload messages, fax, and voicemail in Archiver for the whole user extensions across accounts.This will help admins to manage data for all users.

    7 votes
    Under Review  ·  1 comment  ·  Integrations: Other  ·  Admin →
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  8. Go HighLevel App integration

    please add integration with Go HighLevel

    27 votes
    9 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminByrne (Group PM, RingCentral) responded

    I know we previously communicated that we would not implement this. However, a GoHighLevel integration is now available through App Connect and is being offered by a trusted third-party. Learn more:

    https://ringcentral.github.io/rc-unified-crm-extension/crm/gohighlevel/


    And feel free to reach out to me with questions.

  9. appfolio

    Integrate with Appfolio

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
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  10. RingCentral for MS Dynamics 365 - Call / Logs features

    Customer doesn't have a dial button on his RC for MS Dynamics (browser) when he receives an incoming call. Also, need to utilize the Regarding field in call logs and call logs not automatically populating information for multiple contacts

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
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  11. CloudLex

    Cloudlex integration would create so much efficiencies.

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
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  12. Connect with Quickbase

    Quickbase is a database solution that allows for seamless integrations through Pipelines, Webhooks, and APIs. A partnership would expose your services to a wider audience, and with no other phone solutions available for the platform, you could expect a high rate of acquisition.

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
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  13. Option to use 2 IDP's for Single Sign-On

    Currently, we only have an option to set up SSO with one IDP Provider.

    It would be great if we had the option to use two different identity providers (e.g., Okta and Microsoft Azure.) when setting up SSO.

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
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  14. emr gethealthie

    integration with gethealthie to dial out with ringcentral from web or app

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
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  15. integrate with googlesheets

    push call logs into sheets

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
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  16. De-provisioned Users in AD can be deleted by Super Admin Role in SW

    Custom Admin / Super Admin role assigned to the User should be able to delete Users on the Admin Portal / Service Web that is already de-provisioned from the Active Directory.

    2 votes
    0 comments  ·  Integrations: Other  ·  Admin →
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  17. Reason for failure in Archiver to be indicated in Service Web or email notification

    Currently, the admin portal only shows that the archiving failed in Archiver and we can hit the Retry button. It would be helpful if the reason for failure will be indicated along with the Retry button or will be stated in the email notification.

    2 votes
    0 comments  ·  Integrations: Other  ·  Admin →
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  18. Integrate with Less Annoying CRM

    LACRM (Less Annoying CRM) is a web base platform rather than an application or program.

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
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  19. Service Web and Messaging need to "play better together"

    This document lays out 3 ways user accounts can be created. https://docs.google.com/document/d/1yQEX5ZqLB2p_ZMKNUCHgudVVYkRhPTT7w-X6BPA_JEk/edit?usp=sharing This can lead to multiple issues, such as not being able to create a user account in Service Web due to an existing email. Jeremy Loffredo is aware as well. Joliet Junior College is the customer who is raising this issue and wants these tools to work better together as it causes confusion and delays in getting users added. There also should be a report showing not only the Service Web email ID, but Messaging email ID for a specific UID - all users. The Admin should be…

    12 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  20. Add SMS attachment and emoji support to our Google Chrome integration

    End users need a simple SMS solution that integrates into their web-based CRM. While our Google Chrome integration does off click-to SMS support, it does not support attachments or emojis. Customers need to direct their users to use the RC App when attachments and emojis are needed.

    2 votes
    Under Review  ·  1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?
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