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592 results found

  1. Vertafore AMS360 insurance agency management software

    It would be great if the number could match to customer records and open them as a call comes in and save activities (calls, faxes, texts) directly to the customer record

    5 votes
    Under Review  ·  4 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  2. Connect with Hawksoft

    When a caller calls, automatically pull up the caller data in hawksoft, similar to how the salesforce works.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  3. Integrate into EHR (electronic health record) like Practice fusion

    We need to receive faxes into practice fusion and able to call patients and text them from practice fusion

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  4. RingCentral for Outlook to Save Click to dial/Click to SMS settings

    It's inconvenient to have to constantly set it up each time we log in.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  5. Sales Force Customer Data Pop Screen when answering parked call on Custom Park Lines

    Many calls come in from the queues, but a lot are also parked on custom park lines. the Sales Force adaptor doesn't allow for those parked calls to screen pop in SF with the customer information making extra steps for the agents, all calls should pop as soon as the agent picks up the call regardless of where that call came from. even transfers.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  6. Integration with Kaseya BMS and VSA

    Integration with Kaseya products. Useful for ticketing purposes.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  7. Athena Electronic Medical Records

    Athena EMR/EHR system for medical practices

    3 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  8. App or Integration with Lead Docket and Filevine

    We currently use a lead software Lead Docket and Filevine is our case management software. It would be great if we can call from LD or FV and it be documented in the software for accountability.

    5 votes
    Under Review  ·  4 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  9. Agency Bloc

    Connect my CRM ( Agency Bloc) with ring central

    5 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  10. RingCentral for Safari

    Just like you have the Google Chrome extension, can you create one for Safari since Safari allows for extensions?

    10 votes
    Under Review  ·  2 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  11. Spark post integration for bulk email sending

    to reduce emails going to spam.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  12. Integrate RC with BPSoftware.net (Best Practice - Medical Patient CRM system)

    present caller ID into the BPSoftware to retrieve the patient record, based upon caller ID.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  13. relate a call to a deal in zoho crm

    I love the integration of ringcental and zoho crm. However, through the automated popup that occurs when a call comes in we are not able to relate a call to a specific deal. This has to be done by going into the "Activities" module, finding the specific call and then relating it to a deal. I will attach screenshots. FYI - we have renamed the "Deals" module in our crm to "Jobs."

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  14. Call forwarding in RingCentral for Chrome plugin

    Add to the RingCentral for Google Chrome plugin the ability for end users to configure call forwarding: call forward no answer (Same configuration available on RC App, Settings > Phone > Inbound calls > Call Forwarding).

    5 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  15. Apricot Project Management Software Integration

    We use Apricot Project Management Software in our operation and would love to see RingCentral integrate with it.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  16. Allowing SIPREC to our pool of SBCs for Call Monitoring

    Requesting the ability for a 3rd party (CallMiner is the one specifically for this use case, but other monitoring solutions could use this concept) to be able to utilize the SIPREC function/capability to monitor active calls. In this specific use case, we need the ability to monitor agent leg calls from Nice inContact to RC Office. The SIPREC functionality would be through our SBC infrastructure.

    10 votes
    Future Consideration  ·  1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  17. In RingCentral for Outlook, do not pull names from Active Directory! Just pull them from the Exchange Global Address list and personal O...

    ...utlook Contacts.. In RingCentral for Outlook, do not pull names from Active Directory! Just pull them from the Exchange Global Address list and personal Outlook Contacts. We do not want our users seeing every user and resource in our Active Directory!

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  18. Native ActiveCampaign integration

    I have a prospect who would benefit from native ActiveCampaign integration rather than having to use a bridging app. Many thanks.

    5 votes
    Under Review  ·  2 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  19. Contact integration with KarbonHQ

    It would be great to have contact information from KarbonHQ be used to pull up client calling details. (https://karbonhq.com)

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  20. Screen pops for iCabbi software

    Cab management software needing UCaaS embedded agent.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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