304 results found
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TextMe Feature
an we put a button on our website or email that will allow a customer to text us like the ringme feature works
1 vote -
Integrate with chatgpt in glip message
message can @chatgpt to search question answer, also can add chatgpt to team
1 vote -
API integration with TigerPaw CRM
We work 90% of our day in TigerPaw. Having a Ring Integration would help us quick switching Apps all Day.
1 vote -
If it is possible to dial out using cellphone number/from the phone without using the app but the RingCentral number will appear.
Customer wants to dial a code from his phone before/after the phone number they want to call which will initiate a call that will show their ringcentral number instead of their cellphone number
1 vote -
Integrate with CXM for public sector opps
PS clients are using CXM.
1 vote -
Extend the number of characters/email address that can be added on the email field under notification settings.
Customer would like to extend number of characters that can be input on the email field on the notification settings. (Current max is 250)
2 votes -
Sync Office 365 calender with Jupiter MVP RC App Workspace
Clients who have integrated their Office365 accounts, want to be able to see their scheduled meetings under the workspace section.
4 votes -
WFM My Zone Intergation with Outlook calendar
Agents/Supervisors should be able to update their outlook calendar and that then be updated in their my zone schedules (and vice versa)
2 votes -
Ability to have an MSI to silently push updates automatically
Customer would like to have a MSI that is silent and also pushes updates automatically. Currently, updates require a manual push.
5 votes -
Add Outbound call state in the Telephony.Status object
It's come to our attention that users of our application start ringing when they make an outbound call, so we would appreciate a fix in some way.Currently these states are supported in the users telephony status object: NoCall, Ringing, CallConnected, OnHold, ParkedCallUnfortunately we have no way to see if the user made an outbound call or is receiving an inbound call since both states use the Ringing value. Another solution would be to only switch the outbound calling user to CallConnected when the recipient answers the call, skipping the Ringing state during outbound calling, but allow the recipient to still…
1 vote -
Reusable meeting link share
It would be helpful for a host to be able to create a link, excluding the host's personal meeting ID information, for another user to have and use. In other words, if I have frequent appointments with "John Doe," I could create a "John Doe" meeting link for John and myself to have, and every time I have a meeting with "John Doe" I could just use his link.
1 vote -
Lightspeed webstore integration to Ring Central
https://www.lightspeedhq.com/thank-you/?id=1e899d05Looking to see how to add Lightspeed store as a part integrating SMS, Email.
2 votes -
Have the possibility to integrate RingCentral with a new recruitment software: "iCIMS".
One of our customers with an MRR of 12,229.86 USD would like to have the possibility to integrate RingCentral with a new recruitment software: "iCIMS".
2 votes -
Bitrix24 CRM integration app which let log calls and Click to call option
existing app was developed by Bitrixs24 CRM team and app is not workign actually. We are missing some call recordings and sometimes it doesn't allow to make calls.When logging in - I can choose other emplyees numbers as outbound numbers but never mine.
1 vote -
Disable emojis in names
emojis break the okta integration for importing phone numbers.
3 votes -
Read all text throughout Agency.
We as a agency should be able to read all text response from client. Zipwhip allows every producer to read the agency text messages. If a producer is not at work, all of the producers should be able to access the text and respond to a client. This should be a added feature to RC. if Zipwhip can do it, you should be able to as well.
1 vote -
QR Code authenticator app
In the past few years the security community has stated that two-factor-autentication via SMS and phone call, are no longer secure and can easily be intercepted. Scanning a QR Code and usin a rotating 6 digit code that changes every 30 seconds should have been added 5-10 years ago and without it, companies aren't compliant with some security rules.
6 votes -
Incorporate call in queues with caller ID on Ringcentral app
We work with the city and help to rep to know to get important calls from Dallas PD for emergency response.
1 vote -
Add field to ticket/portal showing current level of Escalation.
Tracking Ticket Progress and Status to keep customer satisfaction.
1 vote -
Create a custom answering rule on Mobile APP
Users should be able to create a custom rule on the mobile up for holidays to forward to a voicemail.
1 vote
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