373 results found
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Okta certificate
Ability to update Okta certificate on RC without going to Okta
1 vote -
View the SMS complete conversation once archived
Currently, SMS messages are archived individually.
It would be beneficial to have an option to archive the entire SMS conversation instead of each message separately.
2 votes -
Admin UI Cross Configuration
There's 5 different ways I can connect up my WiFi within Windows 11: tool bar, settings, control panel, etc.
Specifically for this issue, it would be awesome if there were three other ways to disconnect a phone number from a phone that had previously been in a limited extension group. Maybe in the unassigned phones, when clicking on the phone there is an option to unassign the number from the phone and if you confirm you get a warning message saying that the unassigned Limited Extension in groups will be deleted also.
Like it would be incredible to see more…
1 vote -
[VDI Optimization] RingCentral Media Provider Plugin for 10ZiG NOS (Omnissa Horizon)
RingCentral Omnissa Plugin for the 10Zig of will be released in Q2.
Once we finish integration and testing cycles, 10Zig and we'll add builds to our download websites.1 vote -
Block User in RingCentral App
Ability to block users in RingCentral app to implement safer community / workplace and avoid harassments
2 votes -
SMS templates in RC for Outlook
would be great if SMS templates is also available in RC for Outlook just like in HubSpot and Salesforce
1 vote -
Telus Business Connect App for Google
Ability to send fax using Telus business connect app for Google
1 vote -
Archiver Notification Preferences – Display Default Recipient Indicator
Request to add a visual indicator within Admin Portal → More → Apps and Resources → Archiver → Notification Preferences showing that the connected Archiver account is already configured as the default recipient of notifications.
Currently, there is no indication that the connected Archiver user automatically receives notifications, which may cause confusion for administrators reviewing the settings. Adding a label, badge, or informational note would improve visibility and help users easily identify who is receiving Archiver notifications by default.
1 vote -
Office at hand outlook
Customer is on GCC high environment. They want to confirm if we have a XML file that we can share with them so that they can use Office at hand Outlook in webmail
1 vote -
To include Nigeria in RingCentral International Numbers Supported Countries
The customer would like to assign/add a user extension with an international phone number for their employee based in Nigeria.
Currently Nigeria is not yet Supported.
Submitted this feature request on behalf of the customer so that they may be able to work with their Nigerian -based employee in the future through RingCentral.
1 vote -
SSO Login in RC App - Email Address Prompt
The customer is using Microsoft Entra and wants the RingCentral desktop app to automatically detect their Windows login for a seamless sign-in. Currently, the app requires them to manually enter their email and password and select the SSO option.
1 vote -
archiver
Using the Archiver feature, specific to Smarsh it would be very helpful if you can customize the data or make certain data fields more descriptive when sending the data to Smarsh. Currently the data is sent as is and once the data flows into Smarsh many of the data fields are blank are use general terms. For example, allowing for the users first name and last name to flow through would be extremely helpful.
3 votes -
hold music should continue where it was left
when the caller is put on hold the custom hold music will play and after you unhold and hold the caller again, the hold music should continue where it was left it should not start from the beginning.
4 votes -
User Provisioning feature inquiry
Users provisioned with the EntraID integration are not showing as active on the RingCentral platform, how do we remedy that problem?
Users automatically provisioned are being created with default RingCentral extension numbers, does the EntraID SCIM integration have the ability to update that extension number after the user is created?
We will have numerous spare DID's on our account when this process is fully complete, can the Entra integration correct the DID selection?2 votes -
It'd be great if there are default status options in RC(e,g; lunch, break, system issue(s), etc...) and a timer for the saud statuses
It'd be great if there are default status options in RC(e,g; lunch, break, system issue(s), etc...) and a timer for the said statuses
2 votes -
extend the number of days available for downloading the audit trail.
Ability to extend the number of days available for downloading the audit trail.
1 vote -
RC for google
For Rc for google 2.0 version they do not want to ring both RC for google and RC desktop app. On the old version it is not happening so they are hoping that it is the same on the new version.
1 vote -
SCIM Email Mapping
They would like to have an option to change the email address in notifications when settings up the User Provisioning - SCIM
3 votes -
RingCentral Zscaler
"Either make this platform function better with Z-Scaler, or get Z-Scaler to work with you."
- randall.buzzi@nfp.com1 vote -
Automatic resending of failed faxes
To have an option in RC app setting to enable - Automatic resending of failed faxes through RingCentral app and other devices associated with the account.
9 votes
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